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Negotiating for Support by Storage Magazine
October 2008 - (Free Research) You'll almost always get a better price for maintenance and support if you negotiate service contracts separately from the price of new arrays.
Chapter 4 - ESI Datamap: Managing Litigation Risk by Symantec Corporation
July 2008 - (Free Research) This whitepaper explains how an ESI data map serves as a unifying document that ties together information about record locations, litigation hold instructions and retention. Businesses that create an ESI data map their risk of e-discovery noncompliance.
Spend Analysis: The Window into Strategic Sourcing by Emptoris
September 2008 - (Free Research) Spend analysis can provide holistic, detailed visibility into spend patterns, creating a foundation from which opportunities for savings can be identified and action on them can be taken. This book is both a text and a reference book on spend analysis.
Magic Quadrant for Sourcing Application Suites, 2008 by Emptoris
September 2008 - (Free Research) In this paper learn how best-of-breed providers with suites delivered via software as a service, dominate the strategic sourcing application market, while ERP companies with integrated offerings are gaining traction by providing tactical sourcing support.
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