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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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Apriso, Trixell's Manufacturing Operations Portal by Apriso Corporation
December 08, 2009 - (Free Research) Trixell is a medical device world leader. Its products can be found in half of all X-ray machines produced worldwide. In eight years, production has increased 50-fold – a huge success, but also a huge challenge. Watch this video to learn more about Trixell and how they’ve overcome the many operational challenges involved in such rapid growth.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Beyond VMware: Assuring Performance of Virtualized Applications by Akorri
February 23, 2010 - (Free Research) In this webcast, learn about various management tools on the market and the differences between them. Discover how to enhance application performance and capacity management with virtualization management technologies. Find out which tools would work best in a VMware environment.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Cloud Computing Environment: Reaping the Benefits of Virtualization Requires Management of the Service Value Chain by CA
February 19, 2010 - (Free Research) Cloud computing, virtualization, and on-demand solutions are evolving to address the system complexity issues that IT managers deal with every day. Read this paper to learn about the benefits of the cloud computing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report on ITIL: How to manage the IT Service Lifecycle by Hewlett-Packard Company
October 08, 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc.
March 23, 2010 - (Free Research) This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Advice from the Trenches: How Running a Global Organization in the Cloud Delivers Real Benefits to the CFO by Intacct Corporation
March 17, 2010 - (Free Research) This paper discusses the benefits of moving to the cloud, including real ROI and lower total cost of ownership. Read this paper to learn more about the benefits your company could experience by moving to the cloud and learn some helpful hints for choosing a SaaS vendor.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing the Maximum Value from SAP Investments by SAP America, Inc.
March 15, 2010 - (Free Research) From initial identification of a business need to actual engagement, The SAP Services Organization helps you realize maximum value from your technology investments. Our mission is to help your business become a clear enterprise, prepared for risk and uncertainty and able to adjust operations as market conditions change.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating Discovery of Applications, Dependencies, and Configurations: Why What You Don't Know Can Hurt You by ASG Software Solutions
March 10, 2010 - (Free Research) Join EMA Research Director Julie Craig and ASG Sr. Director of Solutions Management Ian Rowlands for this informative one-hour Webinar to learn about DDM and how it enables IT to build on existing technology investments.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Advance Your Data Management: Reduce Cost and Risk through the effective and efficient Management of Master Data by Atos Origin
November 04, 2009 - (Free Research) Effective and efficient management of master data within the manufacturing sector is a key factor in reducing TCO, providing accurate global spend analysis and improved reporting and decision making. Implementing SAP's Master Data Management solution into an organization enables the backbone of a complete data governance model to be established.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization - Aligning IT Supply With Business Demand by Arrow ECS HP Group and Intel
October 01, 2005 - (Free Research) Virtualization allows you to dynamically allocate and manage resources in a utility-like way. It helps you break down the rigid IT structures that inhibit business agility. Virtualization also helps you increase utilization of valuable computing resources.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Redefining the Economics of Networking by Hewlett-Packard Company
February 02, 2009 - (Free Research) This paper provides an overview of the challenges businesses face today and how IT addresses the explicit need to manage network costs, provide choice and flexibility and reduce complexity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing Mission Critical Applications with Open Source BI & Enterprise Reporting by Jaspersoft
March 18, 2009 - (Free Research) There are several high-quality Open Source BI solutions available today. If you're a BI pro, you've likely evaluated several BI solutions. However, there are new opportunities and still a few limitations with Open Source BI. This paper offers tips on how to evaluate Open Source BI so you can more easily find a solution that meets your needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akorri Makes Aggressive Moves, Continues on Growth Path by Akorri
February 23, 2010 - (Free Research) Akorri is clearly a company on the upswing, with impressive growth, an extending reach and new, experienced executives who know the virtualization space. In a hotly competitive space, it seems to have a plan and a technology message that's resonating.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Mission Critical Computing In NextGen Data Centers by PC Connection in partnership with HP ThinClient
November 13, 2009 - (Free Research) Read this transcript of the "Mission Critical Computing" webcast to learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance and find out more about innovations to data center operations to help you remain competitive.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution
November 11, 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extending CA Wily Application Performance Management to SOA Environments by CA
August 11, 2009 - (Free Research) Read this paper to learn how SOA holds the promise of accelerating application development in support of new business initiatives while at the same time reducing the overall cost of delivering these new products or services. 
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Economics: Streamlining Application Performance Management with Extended Visibility and Virtualization by CA
May 04, 2009 - (Free Research) The concept of Lean IT is emerging to describe the best practices required to strip inefficiency out of day-today IT operations in ways similar to how Lean Manufacturing strategies streamline manufacturing processes. This IDC White Paper discusses how APM solutions can help IT managers cope with today's economic and operational IT challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP Application Environments by Arrow ECS HP Group and Intel
October 05, 2009 - (Free Research) Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

eBook: The New Data Center Imperatives by Dell, Inc. and Intel
December 17, 2009 - (Free Research) Demand for new and upgraded data centers will continue to grow, despite the economic downturn. Careful planning can help IT and finance managers get the most from data center investments and build a flexible foundation for enterprise growth.
(EBOOK) VIEW ABSTRACT | GO TO

E-book: Key trends in SAP managed hosting environments - is your provider keeping pace? by Freudenberg IT
December 08, 2009 - (Free Research) In this e-book, learn more about key trends affecting SAP managed hosting environments. Find out how the emergence of cloud computing is impacting the managed hosting market. Learn more about virtualization and find out important considerations when assessing managed hosting providers.
(EBOOK) VIEW ABSTRACT | GO TO

IT Innovations Forum by Cisco Systems, Inc.
October 29, 2009 - (Free Research) Are you looking to gain the vital knowledge and the tools you need to help your organization become more efficient today and thrive in the coming upturn? Get real-world answers and customer-proven solutions you can implement immediately from your industry peers, independent analysts, and technology experts at this in-depth, interactive conference.
(INFORMATION CENTER) GO TO

White Paper: Windows Server® on WAAS by Cisco Systems, Inc.
December 01, 2008 - (Free Research) Windows Server® on WAAS is a jointly developed and supported program from Microsoft and Cisco to optimize branch IT service delivery. Windows Server on WAAS can increase branch employee productivity by delivering LANlike performance of centralized applications and increased efficiency and availability of local IT infrastructure services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices Series: Application Performance Management by Compuware Corporation
February 26, 2010 - (Free Research) This series of best practice papers explores application performance management (APM) with an eye towards problem and incident management, two of the core information technology infrastructure library (ITIL) processes facilitated by APM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How APM Today Prepares You to Succeed With Cloud Technologies Tomorrow by Compuware Corporation
February 26, 2010 - (Free Research) What role does APM play in the migration to cloud computing? Why is that role growing in importance? How can you take full advantage of APM and cloud computing? Watch this webcast to learn those answers and learn how to reduce costs, decrease complexity, and optimize performance in your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dimension Data Helps CommVault Create Integrated Global Contact Center and Maintain Top Performance Leveraging Uptime Powered by Cisco Services Support by Dimension Data
February 25, 2010 - (Free Research) In early 2007, amid rapid international growth, CommVault saw a need to improve customer service and support while holding the line on costs. Learn how they used both Cisco's Unified Contact Center Enterprise (UCCE) solution and Uptime powered by Cisco to integrate their international contact centers and expand their use of IP telephony.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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