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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Consulting Methodologies -- IT Infrastructure by Info-Tech Research
July 2004 - (Paid) With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Mandate for Lights-Out IT Management by Dorado Software
November 2008 - (Free Research) This paper explains how IT organization can successfully automate the management of an increasingly complex IT environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Focus on Core Business: Avis Germany Case Study by matrix42
September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

AT&T Business Continuity Survey: 2008 by AT&T Corp
September 2008 - (Free Research) The goal of this business continuity survey was to learn what these executives were doing about business continuity, and how it figured in their overall IT strategy.
(WHITE PAPER) GO TO WHITE PAPER

Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix42
June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Continuity Management by matrix42
September 2008 - (Free Research) This White paper explains the concept of Business Continuity and demonstrates how matrix42 Empirum supports the Business Continuity Strategy in the enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reliance for Smarts: Automated Performance Remediation for EMC Smarts Environments by Univa UD
October 2008 - (Free Research) Read this paper to learn how Reliance extends CAIL’s Application Performance Factory (APF) to automate performance remediation for applications managed by EMC Smarts.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Certification Program: Understanding IT Certifications by BlackBerry
August 2008 - (Free Research) In this session, Esper Chawah explains the fundamentals of high stakes certification programs as well as the IT certification exam process.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Service Level Management: On the Level by Nimsoft, Inc.
August 2008 - (Free Research) This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc.
August 2008 - (Free Research) This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry
April 2008 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

TEC: A Corporate Guide to Better Decisions through IT by SAP America Inc
June 2008 - (Free Research) Small and midsize companies that can successfully align IT with their business objectives will be the ones to stay ahead of the competition by having access to the right information at the right time, allowing for better, faster decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC: In the Enterprise Long Tail: Will IT Matter? by SAP America Inc
February 2008 - (Free Research) Read how a firms key business and IT priorities and their experience with acquiring, implementing, and support of SAP solutions influences business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Paper: Implementing Operational Excellence: Obtaining the Information Needed for Continued Success by SAP America Inc
February 2008 - (Free Research) Explore IDC's framework for implementing operational excellence and the successful steps to an effective implementation for midsize companies - internal assessment, competitive benchmarking and resource prioritization and acquisition.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Decisions Virtual Seminar by SearchDataCenter
September 2008 - (Free Research) Participate in this highly-interactive, one-of-a-kind educational event on Tuesday, September 23rd to get expert advice on how to improve your data center while cutting costs.
(VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Strategies for Reducing Data Center Costs by SearchDataCenter
September 2008 - (Free Research) Kenneth will discuss the impact of IT reliability decisions on energy consumption to simplify your cost concerns and help you set achievable energy reduction goals.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Future-proofing Your Server and Systems Infrastructure by SearchDataCenter
September 2008 - (Free Research) In this session, Joe Clabby provides best practices on reducing server costs by consolidating, virtualizing and provisioning your new data center.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Concurrent Data Collections: Prebuilt Threading Solutions for Real Programmers by AMD
August 2008 - (Free Research) This white paper highlights the technologies essential for leveraging the benefits associated with multi-core systems. Discover how to effectively manage parallelism and threading optimization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Steps to Successfully Transition From Network Systems Management Suites by CITTIO
October 2008 - (Free Research) Whether your motivation to replace your legacy mega-suite is strategic, financial or purely operational, look no further. Use the set of proven and actionable best practices documented in this white paper to successfully transition from a mega-suite deployment. Read on and join the growing list of companies who've retired their mega-suite.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Console Management in the Data Center by Avocent
February 2008 - (Free Research) With the current shift away from large, centralized computer systems to decentralized, dispersed networks of smaller computers, learn why efficient and cost-effective network management, remote and/or local, is critical to today…
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast- Getting started with IT Process automation by BMC Software, Inc
September 2008 - (Free Research) In this podcast, expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices for IT Consolidation with HP and VMware by VMware, Inc.
November 2008 - (Free Research) HP and VMware have the technology and services you need to put virtualization to work to consolidate your IT environment in a manner that reduces costs, simplifies your IT environment and increases business agility.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAS & Fibre Channel - Compared by Dot Hill Systems Corp.
September 2008 - (Free Research) This paper explores SAS -- a relatively new entry into the disk drive market -- as a very viable replacement for Fibre Channel based (FC) disk drives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc.
September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Opalis Announces New Release, OEM Partnership with CA by Opalis Software, Inc.
June 2008 - (Free Research) This whitepaper covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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