Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.
		Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation. Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers more... >> Discover more offerings from Epicor Software Corporation.

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Profile: DCA Manufacturing by Exact Software October 2008 - (Free Research) Read how Exact MAX and Exact Synergy provided the structure, integration, and automation DCA needed to more effectively manage important back-office production data and the front-office communication issues. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya Inc. June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFS Construction Project Management Software by IFS The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management by IBM August 2008 - (Free Research) This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience by Avaya Inc. July 2008 - (Free Research) This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Manufacturing Imperative: Enterprise Service-Oriented Architecture by SAP America Inc August 2008 - (Free Research) This white paper describes enterprise SOA and the business opportunities it creates for manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Enterprise Application on the Road to Nowhere? by IFS February 2008 - (Free Research) After recent software product consolidation, how can you tell which products have a future and which will be phased out or orphaned? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Level Management: On the Level by Nimsoft, Inc. August 2008 - (Free Research) This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model by Avaya Inc. June 2008 - (Free Research) This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company) November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Airgas: Sap Business Transformation Study by SAP America Inc June 2008 - (Free Research) Airgas was looking for a single solution that could ensure a quick return on investment, SAP NetWeaver MDM offered the broad functionality, robust architecture, and ability to manage rich product content that Airgas required. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

LendingTree: Direct Marketing Wins...with Enterprise Campaign Management by Aprimo, Inc. November 2008 - (Free Research) Since implementing the Aprimo system and subsequently moving the control of campaign execution to the direct marketing department, LendingTree has noticed a radical uptick in campaign volume and efficiencies. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc. May 2008 - (Free Research) This white paper discusses the challenges surrounding implementing a multi-site contact center and a solution that can assist you in making a smooth transition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage All Your Master Data with One Integrated Solution by SAP America Inc June 2008 - (Free Research) The SAP NetWeaver® Master Data Management (SAP NetWeaver MDM) component enables you to consolidate, synchronize, distribute, centrally manage, and publish any type of master data object across your enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving PCI Compliance Without Appliance Sprawl: Securing Web Applications and Databases with Crossbeam® Solutions by Crossbeam Systems November 2008 - (Free Research) The Crossbeam PCI compliance solution is unique because it completely breaks the old mold of rigid appliance farms built on the philosophy of “see a threat, buy a box.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reinventing Workload Automation with SOA by Mellanox Technologies March 2008 - (Free Research) By leveraging Service-Oriented Architecture (SOA), enterprises can evolve batch workloads from standalone data center operations to components that are intrinsic to composite, Service- Oriented Business Applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Telephony: Completing the Picture of Unified Communications Effectiveness by TANDBERG July 2008 - (Free Research) Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defining a Mobile Architecture for Success: How, When and Why to Use a Multichannel Access Gateway by Sybase iAnywhere July 2008 - (Free Research) This webcast explains how a MAG infrastructure provides connectivity between any application, any piece of data, and any mobile device. Learn how a Multichannel Access Gateway (MAG) will help your company lower support costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The New Language of Business: SOA & Web 2.0 by IBM February 2008 - (Free Research) Innovation requires change and Service Orientated Architecture makes it easier for companies to change. SOA views a business as linked services and considers the outcomes they bring. Learn guiding principles for implementing SOA in this paper. (WHITE PAPER) GO TO WHITE PAPER

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM March 2008 - (Free Research) In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's Content Manager OnDemand as a candidate solution. (WHITE PAPER) GO TO WHITE PAPER

How to Plan for an SAP ERP Upgrade by SAP America Inc August 2008 - (Free Research) This document provides decision makers the information they need to evaluate, plan, and perform an upgrade to the SAP ERP 6.0 application. It also introduces the tools and services SAP offers its customers during the transition to this new enterprise software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solution Profile: PCI Compliance by Third Brigade January 2008 - (Free Research) This comprehensive white paper shows you how to proactively protect customer account data and successfully achieve PCI compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP® v9 Series-- The Oracle and F5 Partnership by F5 Networks F5 is a Certified Oracle Partner and is involved in joint testing, certification, documentation, sale and support of Oracle and F5 combined solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Demo Application Server Revolution: Feature Packs and the New World of SOA + Web 2.0 by IBM August 2008 - (Free Research) With Feature Packs, customers can selectively take advantage of new standards and features while maintaining a more stable internal release cycle. (DEMO) VIEW ABSTRACT | GO TO DEMO

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems February 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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