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Thomas & King Serves up Improved Backups with ExaGrid by ExaGrid Systems, Inc. April 2008 - (Free Research) This white paper provides a case study on how one restaurant franchise company was able to improve their backup operations with disk-based backup solutions. Read this white paper to learn more about these solutions and the benefits they deliver. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ping: David VanderNaalt by Information Security Magazine September 2008 - (Free Research) The legislation that created Arizona's Statewide Information Security and Privacy Office last August (ARS 41-3507) brought David VanderNaalt home to Phoenix as the state's chief information security officer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Password Management: A Guide to Best Practices by RoboForm Enterprise September 2008 - (Free Research) Passwords are an essential security technique. This white paper reviews best practices to password management and provides contrast methods of dealing with Enterprise Single Sign-On (ESSO) and describes an alternative approach to ESSO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services by Citrix Online - GotoAssist July 2008 - (Free Research) View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cost-Effective Alternatives for Supporting Mission-Critical Oracle Databases by Database Specialists December 2008 - (Free Research) By partnering with a Remote DBA services firm, you can augment your database management team and upgrade your level of service in a cost effective manner with a firm that provides you with the services of certified Oracle professionals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Selecting a WAN Optimization Solution: Benchmarking Performance ROI by Shunra Software October 2008 - (Free Research) WAN optimization can ensure that remote users around the world have ready access to critical applications and services. This white paper outlines the principles and practices that will ensure that you do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Your Business through Best Practice IT Management by Kaseya April 2008 - (Free Research) This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Performance Solution for Document Distribution by F5 Networks September 2008 - (Free Research) When it comes to project collaboration, modern enterprises are caught off guard by the demands placed on their infrastructures by the Internet & advanced intranets/extranets. Learn how F5 WebAccelerator solution resolves this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Optimizing WAN Performance by Exinda Networks December 2008 - (Free Research) The goals of this white paper are to outline a framework for application delivery, to describe some best practices in WAN optimization, and to apply those best practices to specific industries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The RSA Authentication Decision Tree: Selecting the Best Authentication Solution for Your Business by RSA, The Security Division of EMC October 2008 - (Free Research) Trouble deciding which way to turn for strong authentication? How do you weigh your options effectively and narrow in on the best strong authentication for your business? Get the guidance you need with RSA's valuable whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Measuring and Managing Today's Complex Messaging Environment by Quest Software June 2008 - (Free Research) This white paper describes the components of a typical messaging environment and the recommended reporting, analysis, and diagnostic practices you should use to maintain the health of this complex environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Enterprise Data Protection with Backup Exec - Best Practices for Implementing a Centralized SAN-Based Infrastructure by Symantec Corporation December 2008 - (Free Research) Symantec Backup Exec 12 for Windows servers gives Windows based organizations a flexible, powerful solution they need to efficiently manage backups and restores across a distributed organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Instant Messaging Management by Quest Software October 2008 - (Free Research) Instant messaging is a powerful tool, but is your organization protected from malware/viruses, reduced productivity and accidental transfer of sensitive documents? Read this paper to learn how to mitigate these risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: Will Your Data Recovery Strategy Work for DR? by Storage Magazine September 2008 - (Free Research) Not all data is created equal or is necessary for business continuity, so a tiered data recovery plan can be most effective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Moving IT from Panic Mode to Managed Mode by Kaseya April 2008 - (Free Research) IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The On-demand Document Management Advantage: Five Tests to See If Software-as-a-Service Is Right for Your Application by SpringCM April 2008 - (Free Research) This white paper has five tests to see if Software-as-a-Service is right for your application. It will also discuss how Document Management enables an organization to effectively and efficiently control and leverage its content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Strategic Role of IT Culture in Business Performance by Citrix Online - GotoAssist July 2008 - (Free Research) In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Demo - Installing Hyper-V Server on Dell PowerEdge R805 by Dell, Inc. December 2008 - (Free Research) This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely. (DEMO) VIEW ABSTRACT | GO TO DEMO

Protecting Server Data in Remote and Branch Offices by Iron Mountain Digital September 2008 - (Free Research) This paper presents a framework for examining current methods of protecting server data in remote and branch offices--as well as the solutions designed to optimize server data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery for Remote Offices: It's Easier to Get Right Than You May Have Thought by Overland Storage December 2008 - (Free Research) Snap Server data protection solutions provide the simplest way to protect critical data stored on desktops, laptops, file and application servers, and Snap Servers at remote offices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 20 Global Pharma: Replacing Platform™ LSF® with UniCluster Express by Univa UD August 2008 - (Free Research) UniCluster Express from Univa UD is a fully integrated, community-enabled open source cluster software stack with unrestricted support for all its components. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Tips for Protecting the Edge: Remote-Office Data Protection by Overland Storage December 2008 - (Free Research) This Tipcast gives IT professionals an effective way to incorporate remote backups done locally and managed centrally from the main data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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