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Mentor Graphics Video Testimonial by InQuira Inc
October 2008 - (Free Research) In this video Tom Floodeen describes Inquira's online customer service model that allows support technicians to answer inquires within seconds.
BlackBerry for Insurance - Solutions for Agents, Brokers and Insurers by BlackBerry
August 2008 - (Free Research) Insurance companies struggle to keep up with their customers' demands for real-time business processes. Learn how to change the way you do business with fingertip access to internal systems and customers giving them the service they expect.
Merging Mobility with Unified Communications by BlackBerry
August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
Developing an Effective Corporate Mobile Policy by BlackBerry
June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.
BlackBerry in the Regulatory Spotlight Webcast by BlackBerry
April 2008 - (Free Research) Find out how you can continue to allow employees to communicate in the electronic format of their choice, while ensuring that your firm is meeting its regulatory obligations.
BlackBerry in the Regulatory Spotlight by BlackBerry
April 2008 - (Free Research) The NYSE and NASDœs recent release states that firms with employees who communicate electronically with customers through handheld wireless communication devices must have all forms of communication routed to their firmsœ servers for retention.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Best Practices for BlackBerry Administrators by BlackBerry
August 2008 - (Free Research) This whitepaper discusses best practices for managing your BlackBerry Enterprise Server running on Lotus Domino. Take a tour of the administrative features and tools that can make your job easier. This session is a must for any BlackBerry administrator.
Visiprise Process Planning Solution by Visiprise
Visiprise Computer-Aided Process Planning (Visiprise CAPP), part of the Visiprise Process Planning solution, defines the manufacturing or assembly plan for the machining or fabrication of parts, sub-assemblies, final assemblies, and tooling, as well as the definition of the quality assurance process.
Policy Reference Guide: Blackberry Enterprise Server by BlackBerry
December 2008 - (Free Research) Devices that are running the BlackBerry Application Suite can use all the IT policy rules that are associated with the supported features of the BlackBerry Application Suite.
HelpConnection.NET - .NET Help Desk Solution by Expinion.net
The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.
Extraordinary Customer Service by Avaya Inc.
June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.
Thriving in an Economic Downturn by Avaya Inc.
August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low even when everyone is tightening their budgets.
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