InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Business Process Management (BPM) | Service Oriented Architecture (SOA) | Budgeting, Financial Planning and Analysis | Customer Relationship Management (CRM) | Customer Service (General) | Data Center Management | Workflow Automation | Business Intelligence Solutions | Help Desk and Call Management | On-line Customer Support

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BPM Enabled by SOA: End to End Process Visibility with Business Activity Monitoring by IBM August 2008 - (Free Research) In this whitepaper learn how Business Process Management (BPM) enabled by Service orientated Architecture (SOA) is a discipline combining software capabilities and business expertise to accelerate process improvement and facilitate business innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Successful ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) ERP selection is not just about wants and want-nots from the various people in an organization but it is about getting what you need for now and the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Passing on the Savings: Multi-Tenant Consideration in Software-As-A-Service by Infocrossing, A Wipro Company December 2008 - (Free Research) The software-as-a-service architecture has proven to be highly successful in reducing cost, resource, and management burden for SaaS providers, who are then able to pass that savings along to their customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Availability and Improving Performance of Your WebSphere Infrastructure by IBM December 2008 - (Free Research) Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

What you Need to Know about Launching Network Systems Management Solutions by CITTIO September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Squeezing More Value out of Data Warehouses through the Power of Database Compression by Vertica Systems December 2008 - (Free Research) Data compression features in data warehouse databases are the current trend, and this paper explains the benefits of compression in data warehousing and differentiates compression approaches taken by different databases. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Labor Planning and Budgeting for Retail Workforce Agility by Infor December 2008 - (Free Research) This paper outlined the right workforce labor budgeting and planning solution which will link retail operational processes with corporate financial and strategic decisions to close the workforce supply loop. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Simplify Information Management through Advanced Storage Consolidation by Datalink and Hitachi Data Systems November 2008 - (Free Research) The white paper provides key insights to helping organizations achieve better storage cost-containment, more flexible storage architectures, streamlined storage management, and an overall better storage quality of service to meet current and future needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.  (ASP) GO TO DETAILED REPORT

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos 8 Business Intelligence MidMarket Reporting Packages by Cognos, an IBM Company October 2008 - (Free Research) IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thriving in an Economic Downturn by Avaya Inc. August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low – even when everyone is tightening their budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Take a Holistic Approach to Business Driven Security by IBM December 2008 - (Free Research) Read this white paper to learn about actions that organizations can take to drive security efforts from a business-driven perspective, and how leadership from IBM can help enable success. (WHITE PAPER) GO TO WHITE PAPER

Simplifying the Data Center Network Webcast by Juniper Networks, Inc. December 2008 - (Free Research) This webcast discusses what's happening in the data center today, including Juniper's vision to address data center challenges and gain an understanding of data centers in terms of the new architecture. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn by Avaya Inc. November 2008 - (Free Research) Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Open Source Storage: Addressing the need for new Storage Architecture by Sun Microsystems, Inc. December 2008 - (Free Research) Sun offers services that assist IT users with the opportunity to start evaluating open storage architecture strategies and evaluating how an open storage architecture can better support their organization' business and budgetary goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamlining Marketing Management and Processes, a Merrill Lynch Success Story by Aprimo, Inc. June 2008 - (Free Research) This 2002 case study details Merrill Lynch's GPC Marketing team that successfully implemented Aprimo's Planning & Financial Management solution to better manage their $100 million-plus marketing spend. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How Software Development Organizations Can Improve Application Architecture to Drive Long Term Cost Savings by Coverity, Inc. December 2008 - (Free Research) This webcast will explain the growing role and value of application architecture in software development. Watch now for tips on how to ensure the integrity of application architecture in an agile and waterfall environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enabling End-To-End IT Management with Microsoft System Center and Quest Software by Quest Software September 2008 - (Free Research) In this white paper, Enterprise Management Associates discuss how Quest can expand the power of Microsoft System Center for true end-to-end IT management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Successful Business Guide for Data Migration: Re-engineering Data for Optimized Value by Datanomic April 2008 - (Free Research) Up to 75% of new systems fail to meet expectations, often because flaws in the migration process result in invalid data. With an understanding of the challenges, managing the migration as part of the investment is much more likely to... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding the ‘Right Fit' for Protecting Virtual Machine Workloads by Symantec Corporation December 2008 - (Free Research) Read this paper to learn how Symantec NetBackup enables new capabilities in data protection and addresses some drawbacks of server virtualization by delivering solutions that match requirements and workloads in various virtualization deployment scenarios. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Business Intelligence Agenda for Midsize Organizations by Cognos, an IBM Company October 2008 - (Free Research) To address the challenges of improving performance and driving competitive advantage, BI solutions require multiple capabilities to address a variety of needs and issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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