Change Director for SQL Server - Automated SQL Server Change Management by Quest Software. Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL more... >> Discover more offerings from Quest Software.
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

PeopleSoft Enterprise: Ensure Upgrade Success with Strategies and Best Practices for Leveraging Archiving by IBM August 2008 - (Free Research) Learn how to improve the success of your upgrade project and help your organization better meet the needs of your business users by leveraging data management and database archiving best practices while upgrading PeopleSoft. (WEBCAST) GO TO WEBCAST

Anatomy of a PeopleSoft Archiving Project: Seven Basic Principles for Archiving PeopleSoft Enterprise Data by IBM March 2008 - (Free Research) Only Princeton Softech Optim™ provides proven, full-lifecycle capabilities for archiving and managing PeopleSoft Enterprise application data, with the broadest range of implementation options to ensure your success. (WHITE PAPER) GO TO WHITE PAPER

Ensure Upgrade Success with PeopleSoft Enterprise Archiving Strategies by IBM August 2008 - (Free Research) This white paper explores how managing data growth can inevitably ease your next upgrade process, and provide accessibility for data retention compliance and reporting purposes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Anatomy of a PeopleSoft Enterprise Archiving Project by IBM November 2008 - (Free Research) Archiving is a proven best practice that has helped sites worldwide improve performance, control costs and automate data retention. This whitepaper discusses the major components of an archiving project as part of a full data management strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management: The Next Generation of Performance Management and BI by Oracle Corporation July 2008 - (Free Research) Through a series of online presentations, industry experts will offer advice on how to standardize and automate management processes and integrate performance management and BI solutions to optimize enterprise-wide performance. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Leading Power Utility Reaches for Transactional Efficiency by Oversight Systems August 2008 - (Free Research) In this case study, a leading power utilities company had a substantial amount of money being paid out in duplicate payments and auditor's fees. Read how Oversight Systems, Inc. helped them rein it all in. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROC Rhapsody™ by ROC Software ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optim Data Growth Solution for Oracle E-Business Suite by IBM Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Province of Alberta, Canada Integrated Workplace Management Systems Automation, Integration & Innovation by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) After a thorough screening and procurement process, Infrastructure and Transportation selected the FAMIS Workplace Management System to achieve their goals. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optim™ Data Privacy Solution by IBM The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Password Management Survey by RoboForm Enterprise September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP America Inc February 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI: Confronting the Gap Between Strategy & Execution by Business Objects June 2008 - (Free Research) Business Inetlligence platforms are becoming essential for today's organizations. BusinessObjects XI 3.0 helps transform the way your organization works - making every person, process, and decision more intelligent. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dispatch Direct: Service Call Dispatching by Dispatch Direct Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

E-Book: Capitalizing on Unified Communications in the Call Center by CosmoCom, Inc. November 2008 - (Free Research) In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Database Vault by Oracle Corporation July 2008 - (Free Research) Oracle Database Vault is the industry's leading database security solution for addressing regulatory compliance and concerns over internal threats. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle versus SAP: The Battle for Small and Medium-Sized Businesses (SMBs) by Oracle Corporation March 2008 - (Free Research) Oracle and SAP are both ramping up their efforts to attract small and medium-sized businesses (SMBs) to their enterprise applications. Nucleus Research decided to investigate the success SMBs are having with Oracle and SAP enterprise applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optim Test Data Management Solution by IBM The Optim Test Data Management Solution offers proven capabilities to optimize test data management processes. Now you can create "right-sized" test databases with minimal cost and effort. Optim helps companies improve application quality, speed time to market, and accelerate revenue generation.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc. October 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company) March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Integrating Unified Communications into Business Applications to Improve Customer Service by IBM September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

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