InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		Foglight - Application Management to Unify IT and the Business by Quest Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software.
		Research Listing: Moving beyond the Spreadsheet: Unlocking the Latest Technologies to Drive Performance-Based Management by Actuate. Read this whitepaper to explore how a comprehensive performance management solution brings together the individual threads of organizations to form a complete picture without more... >> Discover more offerings from Actuate.

Topics Related to Your Search

Application Management and Maintenance | Business Process Management (BPM) | Availability, Performance and Problem Management | Help Desk and Call Management | Workflow Automation | Enterprise Asset Management (EAM) | Customer Service (General) | Change and Configuration Management | Enterprise Systems Management | Equipment Maintenance

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IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improving Productivity with Maintenance Management Software, A Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dialogue by Exstream Software Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company) March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by VMware, Inc. August 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Jobfox Stays ahead of Brisk Growth with Customer Self-Service by Parature, Inc. August 2008 - (Free Research) In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Netuitive SI: Automated Performance Knowledge for Improved Systems Managementv by Netuitive, Inc. October 2008 - (Free Research) Netuitive SI is a performance analysis tool that improves productivity while preserving user investment in infrastructure management tools like BMC PATROL and NetIQ AppManager. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP Local Traffic Manager by F5 Networks The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, enabling organizations to effectively and competitively run their business.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

TrenStarAM Asset Visibility, Management and Tracking by TrenStar (E-mail this company) TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ShopVue - Time and Attendance for Manufacturing by Casco Development, Inc. Employees easily record attendance on devices like: entry-way terminals, bar-code scanners, desktop computers via web browser or other devices. All information is instantly validated and can be exported to your payroll service. This module also supports incentive based/piece-rate pay environments, as well as self-service and overtime management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

GFI FAXmaker by GFI Software Ltd. GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve Plant Performance and Communication with Design Operate Maintain (DOM) by IFS March 2008 - (Free Research) Listen to this podcast to learn how design operate maintain (DOM) can help you eliminate communication problems between maintenance, operations and designers working on your plant. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Driving down Costs While Increasing Efficiency of Fax Communications by Premiere Global Services October 2008 - (Free Research) This document illustrates how outsourcing fax communications allows you to decrease operational costs, scale capacity up and down, meet compliance and security requirements, and reduce vendors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Improved Manageability and Availability Spur Move to Virtualize Desktops by AMD and VMware, Inc (E-mail this company) July 2007 - (Free Research) Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP Web Application Security Manager by F5 Networks The BIG-IP Application Security Manager delivers the industry’s foremost comprehensive application delivery security solution with the option to deliver both application delivery and security together. The ASM provides application layer protection from targeted and generalized application attacks to ensure that applications are always available.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Using RTPM to Find an I/O Performance Bottleneck in Apache Struts 1 by Azul Systems, Inc September 2008 - (Free Research) The Apache struts1 package is analyzed under load in this demonstration of Azul's REALTime Performance Monitor (RTPM) tool. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Numara® FootPrints 8: Service Management that Serves the Business by Numara Software March 2008 - (Free Research) The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

GFI EventsManager by GFI Software Ltd. GFI EventsManager is an award-winning events monitoring, management and archiving solution, that supports a wide range of event types such as W3C, Windows events, Sylogs and SNMP traps generated by devices such as firewalls, routers and sensors.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Forrester Consulting - Optimizing Users and Applications in a Mobile World by Riverbed Technology, Inc. October 2008 - (Free Research) Discover in the Forrester report how companies are successfully deploying WAN optimization solutions that are specifically tuned for a mobile environment, delivering the acceleration needed to ensure consistent performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Archive Attender™ for Exchange - Affordable Email Archiving by Sherpa Software Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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