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Dispatch Direct: Service Call Dispatching by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
Case Study: Children’s Memorial Hospital by ABS Associates, Inc.
July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
eGuide: Virtualization Management - Best Practices, Market Trends by HP, Citrix, and Intel
September 2008 - (Free Research) As enterprises embrace virtualization, IT sees a need for better management tools for this new technology. In this E-Guide from SearchServerVirtualization.com learn about monitoring physical and virtual environments and other issues concerning IT.
8x8, Inc Hits Performance Targets with Dolphin Expresssuch by Dolphin Interconnect Solutions
October 2008 - (Free Research) With the continued growth of VoIP, 8x8 needed to upgrade the performance and capacity of their subscriber call flow in order to meet their current and future needs. This case study explains how they did it.
Advanced Technology that Delivers more Business at Less Cost by Realtime Solutions Group
Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction.
BIG-IP Local Traffic Manager by F5 Networks
The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, enabling organizations to effectively and competitively run their business.
HDS Reigns over Enterprise Arrays ... Again by Storage Magazine
October 2008 - (Free Research) The third year of the Diogenes Labs-Storage magazine Quality Awards for enterprise arrays saw some shifts among the vendors, but a familiar theme prevailed as Hitachi Data Systems won again.
Security Implications of the Virtualized DataCenter by F5 Networks
September 2008 - (Free Research) The concept that virtual operating environments are just as secure as their physical counterparts can be a very expensive and destructive fallacy. Read why Today's system and security administrators need to begin focusing on virtual security.
Secure Network Gateway by Momentum Systems
Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.
Client Computing with Virtual User Environment by Intel Corporation
November 2008 - (Free Research) Intel IT developed a new computing approach that combines multiple emerging technologies, including client virtualization and streaming, to potentially transform the way we deliver computing to users.
Datanomic Data Migration and System Integration by Datanomic
Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues.
Buying Update: Storage Managers' Purchasing Plans by Storage Magazine
September 2008 - (Free Research) The fall 2007 edition of Storage magazine's exclusive Purchasing Intentions survey reveals some subtle changes in storage managers' buying plans as new technologies gain greater consideration.
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