InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		IT HelpDesk Solution by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive more... >> Discover more offerings from Extraview Corporation.

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Business Process Management (BPM) | Workflow Automation | Customer Service (General) | Manufacturing Solutions (Integrated) | Help Desk and Call Management | Defect Tracking | Unified Communications / Voice & Data Convergence | Mobile Device Management | Product Life Cycle Management (PLM) | Call Center Management

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New Application Security Regulations: Building Compliance In by Ounce Labs January 2008 - (Free Research) Ounce Labs is one of the leading source code analysis vendors to provide PCI-specific capabilities. Our solution provides your executives, analysts, developers and auditors with the answers they need to manage risk within your system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Steps to Reduce Risk and Improve Control over Real-time Communications by Quest Software November 2008 - (Free Research) Instant messaging (IM) and other real-time communications are widely used throughout most enterprises today, but their use remains largely unmanaged. This white paper identifies key concerns and identifies six steps to improve control over organizational use of real-time communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security in a Converged Environment (Part 1) by AT&T Corp October 2008 - (Free Research) Balancing the benefits of convergence with associated security risks can be tricky. This paper delineates the new risks associated with convergence and discusses best practices for mitigating them. (WHITE PAPER) GO TO WHITE PAPER

Controlling High Fraud Risk of International Transactions by iovation, Inc. March 2008 - (Free Research) Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption by BlackBerry January 2008 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Human Machine Interface (HMI) by AutomationDirect C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

FACTS® CLAIMS & ENCOUNTERS™ by FACTS Services, Inc. April 2008 - (Free Research) FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Services & Consumer Credit: A Primary Target for Fraud by iovation, Inc. April 2008 - (Free Research) iovation ReputationManager is a proven real-time and forensic fraud management solution that provides financial institutions a new layer of device intelligence for screening online customer transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Order Management Software for .Net2.0 by SLINGSHOT Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

8 Seconds to Capture Attention: Silverpop’s Landing Page Report by Silverpop Systems Inc. August 2008 - (Free Research) It’s estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating the Future Service Delivery Environment Mode of Operations’ Blueprint by Alcatel-Lucent August 2008 - (Free Research) Service providers are combining conversational services with presence and digital television so an end user can see which friends are watching a particular TV show and subsequently chat with them and other viewers all on the TV screen. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating and Managing Virtual Hard Disks by SearchServerVirtualization October 2008 - (Free Research) This on-demand demonstration of products, techniques and processes, features independent virtualization expert Anil Desai presenting a synchronized fluid screen capture of his desktop as he introduces IT pros to using virtual hard disks. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Overcoming Mobile Fragmentation: Building Applications for Multiple Operating Systems by Recursion Software, Inc. October 2008 - (Free Research) It’s a growing nightmare to build applications that run on different operating systems and try to maintain some degree of compatibility and interoperability. This paper discusses some challenges and trade-offs developers must make and highlights one solution to overcoming them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CDC Factory - Enterprise Manufacturing Operations Management by CDC Software - CDC Factory (E-mail this company) CDC Factory is an enterprise application for manufacturing operations management that delivers real-time OEE, finite scheduling, supplier collaboration, quality assurance and rapid maintenance response. CDC Factory manages production planning and records results of all activities in terms of rate, yield, utilization, and unit cost.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ShopVue - Paperless Dispatch with Graphical Sequencer by Casco Development, Inc. Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

White Paper: Mobile Virtualization and Remote Access on Windows Mobile Smartphones by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Destruction: When Data Should Disappear by Storage Magazine September 2008 - (Free Research) Most companies don't have a detailed policy that governs what data they need to keep and what data should be destroyed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality and Identity Resolution by Informatica June 2008 - (Free Research) This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hawaii Pacific Health Consolidates 3 Datacenters into 1 by Hewlett-Packard Company August 2008 - (Free Research) This white paper discusses a real world scenario of how Hawaii's largest healthcare provider consolidated data centers, business processes, and business offices. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Exstream Advanced Function Presentation (AFP) Print Studio by Exstream Software For businesses that require high-volume, personalized printing for transaction statements and other complex customer communications, Advanced Function Presentation (AFP) is often the platform of choice.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Province of Alberta, Canada Integrated Workplace Management Systems Automation, Integration & Innovation by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) After a thorough screening and procurement process, Infrastructure and Transportation selected the FAMIS Workplace Management System to achieve their goals. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Bloor Report for ISVs: Expand Potential Market and Enhance TCO with Cost Effective Mainframe Integration by DataDirect Shadow November 2008 - (Free Research) DataDirect’s Shadow is well-established mainframe SOA/data integration middleware that has built a leading position in bridging the gap between the mainframe environment and the growing range of other systems, tools and applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ShopVue - Shop Activity/Labor Tracking by Casco Development, Inc. Capable of meeting even the most complex factory requirements, the Shop Activity module allows you to collect labor, scrap, quality, and status data with minimal Operator effort. Realtime updates available to a variety of ERP/MRP system.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Monitor, Manage and Respond to System Messages and Resources on the System i by Software Engineering of America, Inc. November 2008 - (Free Research) This webcast will discuss how to proactively monitor your critical System i resources as well as automate reactions to instantly resolve system problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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