InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		IT HelpDesk Solution by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive more... >> Discover more offerings from Extraview Corporation.

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Business Process Management (BPM) | Customer Service (General) | Workflow Automation | Help Desk and Call Management | Defect Tracking | Manufacturing Solutions (Integrated) | Issue Tracking and Management | On-line Customer Support | Product Life Cycle Management (PLM) | Call Center Management

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Human Machine Interface (HMI) by AutomationDirect C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

White Paper: Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security in a Converged Environment (Part 1) by AT&T Corp October 2008 - (Free Research) Balancing the benefits of convergence with associated security risks can be tricky. This paper delineates the new risks associated with convergence and discusses best practices for mitigating them. (WHITE PAPER) GO TO WHITE PAPER

Controlling High Fraud Risk of International Transactions by iovation, Inc. March 2008 - (Free Research) Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ShopVue - Paperless Dispatch with Graphical Sequencer by Casco Development, Inc. Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Creating the Future Service Delivery Environment Mode of Operations’ Blueprint by Alcatel-Lucent August 2008 - (Free Research) Service providers are combining conversational services with presence and digital television so an end user can see which friends are watching a particular TV show and subsequently chat with them and other viewers all on the TV screen. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating and Managing Virtual Hard Disks by SearchServerVirtualization October 2008 - (Free Research) This on-demand demonstration of products, techniques and processes, features independent virtualization expert Anil Desai presenting a synchronized fluid screen capture of his desktop as he introduces IT pros to using virtual hard disks. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Overcoming Mobile Fragmentation: Building Applications for Multiple Operating Systems by Recursion Software, Inc. October 2008 - (Free Research) It’s a growing nightmare to build applications that run on different operating systems and try to maintain some degree of compatibility and interoperability. This paper discusses some challenges and trade-offs developers must make and highlights one solution to overcoming them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Services & Consumer Credit: A Primary Target for Fraud by iovation, Inc. April 2008 - (Free Research) iovation ReputationManager is a proven real-time and forensic fraud management solution that provides financial institutions a new layer of device intelligence for screening online customer transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Province of Alberta, Canada Integrated Workplace Management Systems Automation, Integration & Innovation by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) After a thorough screening and procurement process, Infrastructure and Transportation selected the FAMIS Workplace Management System to achieve their goals. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Destruction: When Data Should Disappear by Storage Magazine September 2008 - (Free Research) Most companies don't have a detailed policy that governs what data they need to keep and what data should be destroyed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality and Identity Resolution by Informatica June 2008 - (Free Research) This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Exstream Advanced Function Presentation (AFP) Print Studio by Exstream Software For businesses that require high-volume, personalized printing for transaction statements and other complex customer communications, Advanced Function Presentation (AFP) is often the platform of choice.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ShopVue - Shop Activity/Labor Tracking by Casco Development, Inc. Capable of meeting even the most complex factory requirements, the Shop Activity module allows you to collect labor, scrap, quality, and status data with minimal Operator effort. Realtime updates available to a variety of ERP/MRP system.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bloor Report for ISVs: Expand Potential Market and Enhance TCO with Cost Effective Mainframe Integration by DataDirect Shadow November 2008 - (Free Research) DataDirect’s Shadow is well-established mainframe SOA/data integration middleware that has built a leading position in bridging the gap between the mainframe environment and the growing range of other systems, tools and applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Monitor, Manage and Respond to System Messages and Resources on the System i by Software Engineering of America, Inc. November 2008 - (Free Research) This webcast will discuss how to proactively monitor your critical System i resources as well as automate reactions to instantly resolve system problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Capacity Analyzer: Adavanced Analytics for Capacity Management by VKernel November 2008 - (Free Research) By continuously monitoring shared capacity utilization trends in your VMware ESX environment, Capacity Analyzer significantly reduces the time and costs of identifying current capacity bottlenecks causing performance problems. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

CS-PPLM for Automotive Suppliers - Product Launch & Engineering Change Mgmt by Configuration Solutions CS-PPLM is a web enabled solution connecting technology and your business strategy to address the entire lifecycle of the quote to award/post-award business process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ShopVue Case Study by Casco Development, Inc. September 2008 - (Free Research) This case study is based on a leading, Midwestern manufacturer of dental instruments who was in need of a new Enterprise Resource Production system. Learn how Casco’s ShopVue, was their solution because it is designed specifically for manufacturers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Policy STAR® -- Web-Based P&C Policy Administration by Fiserv Insurance Solutions Policy STAR is a policy insurance administration solution that helps improve customer satisfaction and operational efficiency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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