Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		Enterprise Content Management Study, the Value of Standardization of Content Management across the Enterprise by IBM. A study from research group IDG of CIO Magazine subscribers found that a whopping 75 percent of respondents have an enterprise-wise ECM strategy in place or plans to implement more... >> Discover more offerings from IBM.
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Email Archiving | E-Mail Management | On-line Customer Support | Enterprise Search / Search Engines | Customer Service (General) | Storage Management | Help Desk and Call Management | E-mail Servers | Enterprise Content Management (ECM) | Business Intelligence Solutions

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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ocarina Networks Addresses the Need for More Efficient Way to Store Data by Ocarina Networks November 2008 - (Free Research) Ocarina Optimizer is an appliance that runs the optimization algorithms, it resides in the network, out-of-band, and performance optimization as a post process unlike deduplication. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Sales Order Management Software for .Net2.0 by SLINGSHOT Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Software for E-mail Recovery, Restoration, Search & Analysis by Kroll Ontrack August 2008 - (Free Research) Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server backups and Information Store files and even from your live Exchange server. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Everything You Don't Know about Desktop Search by ISYS Search Software May 2008 - (Free Research) Discover the difference between today's newer consumer desktop search products and the mature, tried-and-true business-oriented solutions. Includes a 12-step checklist to help you better evaluate desktop search for the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting an Intranet Search Engine by ISYS Search Software April 2008 - (Free Research) This document is designed to guide you through the process of selecting an intranet search engine, by addressing in turn a range of key variables that need to be considered. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

GFI MailArchiver by GFI Software Ltd. GFI MailArchiver is an email archiving & email management solution with auditing functionality, which ships at an unbeatable price, offers unparalleled performance, is easy to install and requires very little administrative effort.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Solve Exchange Storage Problems Once and For All: A New Approach without Stubs or Links by Mimosa Systems May 2008 - (Free Research) This white paper discusses how Mimosa NearPoint can reduce Exchange storage and keep email accessible to end users, without requiring stub files in Exchange. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recovery Manager for SharePoint by Quest Software Recovery Manager for SharePoint is an enterprise recovery solution that provides emergency access to all SharePoint content all the time. With Recovery Manager, any recovered content can be restored to any SharePoint instance or saved to a file system. Get your business-critical data back online before the entire server farm comes back.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Exstream Advanced Function Presentation (AFP) Print Studio by Exstream Software For businesses that require high-volume, personalized printing for transaction statements and other complex customer communications, Advanced Function Presentation (AFP) is often the platform of choice.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

SEO For Small Businesses by BuyDomains.com November 2008 - (Free Research) In this 30-minute interactive presentation you’ll learn: The relevancy and importance of targeting the right keywords; Why page titles and meta data matter; H-1 headers tags. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Fiserv Reinsurance Solutions -- Ceded and Assumed Reinsurance Management by Fiserv Insurance Solutions Discover the Fiserv Reinsurance solution that has the answer to your business needs. Both of our reinsurance solutions meet the unique requirements of reinsurers and insurance carriers in the marketplace.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Financial Management Software for .Net2.0 by SLINGSHOT Know your exact cash position. Report quickly and with confidence to your management and regulators. Speed processing and lower administrative overheads with Slingshot's Advanced Financial Management modules.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

What's New in BlackBerry® Enterprise Server v4.1 with Service Pack 5 for Microsoft® Exchange by BlackBerry March 2008 - (Free Research) View this webcast to learn about the new wireless capabilities as well as enhanced administrative features that were introduced with the latest release of BlackBerry Enterprise Server for Microsoft Exchange. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Separating Backup and Archive Processes to Meet New Challenges of Information Management by Iron Mountain Digital September 2008 - (Free Research) This paper examines how separating backup from archiving can make data protection more efficient, keep information online and accessible at lower costs for longer periods of time and achieve regulatory compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Digital Asset Solutions for the Media and Entertainment Industry by Akamai Technologies (E-mail this company) If you provide anytime-anywhere online media, you have to overcome irregular traffic, large file sizes, and unpredictable Internet conditions to deliver your media assets quickly and effectively. Akamai Digital Asset Solutions help companies such as CBS, Viacom, Sony Computer Entertainment, and Starz Entertainment Group overcome these challenges.  (SERVICE) GO TO DETAILED REPORT

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC November 2008 - (Free Research) This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Purchasing, Procurement and Requisition Management Software for .Net2.0 by SLINGSHOT Using familiar internet purchasing conventions, empower your procurement team to buy capital, service and hard goods within a secure, auditable and workflow controlled environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Server Selection for Production-Level Virtualization Environments by Insight and Sun Microsystems, Inc June 2008 - (Free Research) In this webcast, analyst Joe Clabby covers the many server platform decisions points in production-level virtualization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

EMC Documentum Enterprise Content Integration Services: Improving Business Performance with Enterprise Content Integration by EMC Corporation March 2008 - (Free Research) This white paper explains the problem of complex information access and describes how EMC Documentum ECIS provides the solution through the ability to efficiently and effectively find critical information from distributed sources. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MailSecurity by GFI Software Ltd. GFI MailSecurity acts as an email firewall and provides mail security by protecting you from email viruses, exploits and threats, as well as email attacks targeted at your organization.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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