Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
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Business Intelligence Solutions | Business Process Management (BPM) | Workflow Automation | Customer Service (General) | Email Archiving | Defect Tracking | IT Portfolio Management | Help Desk and Call Management | Change and Configuration Management | On-line Customer Support

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Adding IT Value to eDiscovery - A Resource Guide for IT Professionals by Iron Mountain Digital September 2008 - (Free Research) When an eDiscovery request is submitted, your organization must deliver. Read this white paper to learn how combining best practices and the right technologies can result in a fast eDiscovery turnaround. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Friendly Face of IT: User-friendly IT Management by Numara Software January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Password Management Survey by RoboForm Enterprise September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ACom3 Scalability - Internet Application Using the Concept of Work Units by ACTEK, Inc. August 2008 - (Free Research) This whitepaper discusses how ACom3, as an internet application, is able to manage high volume transaction environments by using the concept of Work Units to distribute processing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Chapter 4 - ESI Datamap: Managing Litigation Risk by Symantec Corporation July 2008 - (Free Research) This whitepaper explains how an ESI data map serves as a unifying document that ties together information about record locations, litigation hold instructions and retention. Businesses that create an ESI data map their risk of e-discovery noncompliance. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

How Does Your IT Help Desk Measure Up? by Citrix Online - GotoAssist July 2008 - (Free Research) Effective and efficient IT operations are the "table stakes" for IT-business groups' relationships -- they're taken for granted by user groups but are glaring when absent. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

MKS X/Server v 8.5 by MKS, Inc. September 2008 - (Free Research) Interoperability is a crucial topic that many IT professionals face in day-to-day environments specifically with Windows, Linux and UNIX. This demonstrated product is the ideal solution. (DEMO) VIEW ABSTRACT | GO TO DEMO

How to Write an Archiving Program RFP by Storage Magazine September 2008 - (Free Research) All archiving programs aren't alike. Here's how to craft an RFP that lets you compare programs on an equal footing and find the application that best fits your environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-mail Recovery, Restoration, Search & Analysis by Kroll Ontrack August 2008 - (Free Research) Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server backups and Information Store files and even from your live Exchange server. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

ITIL for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Essential Archive Requirements for eDiscovery: Facilitating Email Discovery & Production by Iron Mountain Digital September 2008 - (Free Research) This paper examines the growing complexities and cost associated with email storage and retrieval -- eDiscovery. It examines a solution that enables organizations to respond quickly to legal and investigative requests for electronic evidence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Identifying and Caching Dynamic Web Applications: A Flexible Approach to Solving Performance Issues by F5 Networks September 2008 - (Free Research) Dynamic Caching completely changes the caching model, making it possible to cache a much broader variety of content including highly dynamic web pages, query responses, and XML objects. This patented technology is completely unique to F5. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Editor's Desk: Discovering e-Discovery by Information Security Magazine September 2008 - (Free Research) The biggest threat for 2008 is lawyers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Chapter 7- Exploring E-Discovery Tools by Symantec Corporation October 2008 - (Free Research) Staying on top of legal requests and litigation holds doesn't have to be so complicated. This paper examines a number of tools that can help provide an enterprise-wide preparedness for E-Discovery. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Constellation Energy Group by EMC Corporation June 2008 - (Free Research) In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introducing Blackberry Provisioning System v4.4 by BlackBerry January 2009 - (Free Research) In the webcast you will also learn how BlackBerry® Provisioning System is used to assign BlackBerry services to BlackBerry smartphones and activate BlackBerry services for BlackBerry smartphones. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Taming Notes Audit Command Languages by TeamStudio December 2008 - (Free Research) Managing Notes security can be a headache for even the most adept system administrators. So how do you go about first, gaining and second, maintaining control over your Notes’ ACLs? View this webcast for the answers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How Today's Enterprise Is Getting More out of Less with Content-Aware Compression and Dedupe for Online Storage by Ocarina Networks December 2008 - (Free Research) In this document Carter George talks about some key trends that are happening in the storage world that fortuitously are going to allow doing more requests just at the time when everybody needs that. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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