Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves. Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within more... >> Discover more offerings from Bowen & Groves.

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StatCom's Patient Flow Logistics and Tracking Software by StatCom StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

eGuide - Mobilizing Your Enterprise Applications by BlackBerry September 2008 - (Free Research) This E-Guide explains the usefulness of mobile CRM, ERP and SAP applications in the enterprise and looks at some potential roadblocks to mobilizing enterprise applications. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Go Green and Increase Profitability with Virtual Contact Centers by Avaya Inc. June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Home Agents by Avaya Inc. June 2008 - (Free Research) Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Viewpoint by Information Security Magazine September 2008 - (Free Research) I read most articles written by Bruce Schneier and Marcus Ranum; in general, they hit the mark and have a good understanding of security and the society in which we live. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Anticipating the Bandwidth Bottleneck by Motorola, Inc. January 2009 - (Free Research) This paper examines trends in consumer content consumption and projects the future bandwdith requirements of broadband connections to the home. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sage Master Builder Product Overview by Sage Software, Inc. April 2008 - (Free Research) Sage Master Builder features industry-specific functionality that addresses all phases of your construction business "profit cycle" -- estimating, production, accounting, and analysis in one system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ILOG JRules 6.7 - Download A 6-month Evaluation Copy Of The Full-Featured JRules by ILOG, Inc. (BRMS) April 2008 - (Free Research) ILOG JRules is the easiest, most effective way to externalize business rules from code. It's faster, more flexible, and more reliable than alternatives like open source or home-grown rule engines. Download A 6-month Evaluation Copy Today! (DEMO) VIEW ABSTRACT | GO TO DEMO

Netmotion Mobility Case Study: Visiting Nurse Service of New York - Enabling Data Access at the Point of Care by NetMotion Wireless June 2008 - (Free Research) Using Mobility XE, VNSNY's clinicians are now able to focus more of their attention on their patients and not on the technologies they use. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Face-Off Home users: a public health problem? by Information Security Magazine September 2008 - (Free Research) Point To the average home user, security is an intractable problem. Microsoft has made great strides improving the security of its operating system out of the box. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Layer 7 Inspection: The Next Generation Firewall by Info-Tech Research October 2004 - (Paid) Protecting your network from malicious activity is not a trivial task, and today's firewalls only go so far. Read this white paper to become better informed about the methods for performing in-depth inspection of network traffic, and how it can protect you from hackers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Unified Approach for Successfully Securing Wireless and Remote Devices by F5 Networks September 2008 - (Free Research) For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key sell... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SSL VPN for Secure Wireless LAN Access by F5 Networks September 2008 - (Free Research) For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key sell... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fiserv Advanced Billing -- Java-Based Insurance Billing by Fiserv Insurance Solutions Fiserv Advanced Billing allows you to define parameters so the system meets your needs, Set payment plans by account types, Personal / Commercial, states, and maximum policy term.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Demo -- An Introduction to Citrix XenDesktop by Citrix August 2008 - (Free Research) This short webcast walks the user through a session with XenDesktop. From login, to launching applications, the user experience is illustrated. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Iron Mountain's Connected® Backup for PC Security Overview by Iron Mountain Digital September 2008 - (Free Research) This document introduces the many security measures currently in place within the Iron Mountain data protection architecture to prevent unauthorized access or damage to customer data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Growing Importance of E-Discovery on Your Business by Google November 2008 - (Free Research) The goal of this white paper is to focus on the key issues involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Video Network Security by Alcatel-Lucent August 2008 - (Free Research) Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Teleworking - Your Path to Increased Productivity, Business Continuity and Customer Satisfaction by Avaya Inc. June 2008 - (Free Research) The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing a Telecommuting Program by Avaya Inc. June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avoiding Data Integration Pitfalls by Pitney Bowes Group 1 Software May 2008 - (Free Research) In this Webcast, featured speaker Michael Czerniawski of System's Evolution, Inc. (SEI), discusses data integration pitfalls and will provide you the five keys to getting the information you need now. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PCI Compliance: Secure Cardholder Data by Symantec Corporation September 2008 - (Free Research) This white paper discusses PCI requirement 1.1 for protecting cardholder data and examines why implementing such safeguards is critical to you, your business and your customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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