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Best Practices for Home Agents by Avaya Inc.
June 2008 - (Free Research) Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
eSPC by Infinity QS
eSPC is a Statistical Process Control (SPC) solution that collects and analyzes quality data in real-time.
Best Practices for Remote Support and Services by Citrix Online - GotoAssist
July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service.
Determine Your Savings: Fax Server ROI Calculator by Captaris, Inc.
February 2008 - (Free Research) Discover how to enable your enterprise to drive revenue, cut costs and meet compliance goals by integrating and automating the flow of fax, paper and electronic documents and data.
SiSense Prism by SiSense Ltd.
December 2008 - (Free Research) Tired of a business intelligence tool that requires too much IT support? What powerful and intuitive analytics without paying a fortune? SiSense Prism provides an ad hoc analytics and reporting solution that requires no IT support, programming...
A Unified Approach for Successfully Securing Wireless and Remote Devices by F5 Networks
September 2008 - (Free Research) For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key sell...
SSL VPN for Secure Wireless LAN Access by F5 Networks
September 2008 - (Free Research) For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key sell...
Sage Master Builder Product Overview by Sage Software, Inc.
April 2008 - (Free Research) Sage Master Builder features industry-specific functionality that addresses all phases of your construction business "profit cycle" -- estimating, production, accounting, and analysis in one system.
Anticipating the Bandwidth Bottleneck by Motorola, Inc.
January 2009 - (Free Research) This paper examines trends in consumer content consumption and projects the future bandwdith requirements of broadband connections to the home.
Face-Off Home users: a public health problem? by Information Security Magazine
September 2008 - (Free Research) Point To the average home user, security is an intractable problem. Microsoft has made great strides improving the security of its operating system out of the box.
Iron Mountain's Connected® Backup for PC Security Overview by Iron Mountain Digital
September 2008 - (Free Research) This document introduces the many security measures currently in place within the Iron Mountain data protection architecture to prevent unauthorized access or damage to customer data.
Demo -- An Introduction to Citrix XenDesktop by Citrix
August 2008 - (Free Research) This short webcast walks the user through a session with XenDesktop. From login, to launching applications, the user experience is illustrated.
Disaster Recovery Guide: Universal Secure Remote Access by F5 Networks
September 2008 - (Free Research) Access to corporate applications and data is vital to help keep your business running as usual, yet, a wide range of concerns can quickly disrupt business processes. This white paper explains the pitfalls and solutions.
Know your Endpoints: Protect your resources with device identification by F5 Networks
September 2008 - (Free Research) Endpoint security is an increasing concern. It is no longer enough to protect your assets from an unknown malicious intruder. Organizations need to protect against trusted employees connecting from outside of the office. Learn more in this white paper.
Effective Disaster Recovery Planning by F5 Networks
September 2008 - (Free Research) This paper addresses the increased performance needs of a disaster recovery plan, and the common barriers to achieving success. It also addresses the performance gains that can be achieved by using an F5 WANJet application acceleration solution.
The Growing Importance of E-Discovery on Your Business by Google
November 2008 - (Free Research) The goal of this white paper is to focus on the key issues involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process.
Avoiding Data Integration Pitfalls by Pitney Bowes Group 1 Software
May 2008 - (Free Research) In this Webcast, featured speaker Michael Czerniawski of
System's Evolution, Inc. (SEI), discusses data integration pitfalls and
will provide you the five keys to getting the information you need now.
PCI Compliance: Secure Cardholder Data by Symantec Corporation
September 2008 - (Free Research) This white paper discusses PCI requirement 1.1 for protecting cardholder data and examines why implementing such safeguards is critical to you, your business and your customers.
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