Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		IT HelpDesk Solution by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive more... >> Discover more offerings from Extraview Corporation.

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Customer Service (General) | Workflow Automation | Business Process Management (BPM) | Help Desk and Call Management | Defect Tracking | Manufacturing Solutions (Integrated) | Issue Tracking and Management | Enterprise Resource Planning (ERP) | On-line Customer Support | Shop Floor Control

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Ensuring a Perfect Fit: How Smart Screening Guarantees a Better Workforce by Taleo December 2008 - (Free Research) This paper examines Smart Screening, and it works in tandem with an employer's applicant tracking system to access candidates electronically and shave countless hours from some of the more onerous early-stage recruiting tasks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ShopVue - Paperless Dispatch with Graphical Sequencer by Casco Development, Inc. Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Monitor, Manage and Respond to System Messages and Resources on the System i by Software Engineering of America, Inc. November 2008 - (Free Research) This webcast will discuss how to proactively monitor your critical System i resources as well as automate reactions to instantly resolve system problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Quality and Identity Resolution by Informatica June 2008 - (Free Research) This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time call monitoring and agent performance evaluations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating and Managing Virtual Hard Disks by SearchServerVirtualization October 2008 - (Free Research) This on-demand demonstration of products, techniques and processes, features independent virtualization expert Anil Desai presenting a synchronized fluid screen capture of his desktop as he introduces IT pros to using virtual hard disks. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Bloor Report for ISVs: Expand Potential Market and Enhance TCO with Cost Effective Mainframe Integration by DataDirect Shadow November 2008 - (Free Research) In this report, learn how Shadow v7 <b>expands the range of SOA and data connectivity options</b> available to existing System z mainframe users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Shop Activity/Labor Tracking with Realtime Updates to Your ERP System by Casco Development, Inc. Capable of meeting even the most complex factory requirements, the Shop Activity module allows you to collect labor, scrap, quality, and status data with minimal Operator effort. Realtime updates available to a variety of ERP/MRP system.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CS-PPLM for Automotive Suppliers - Product Launch & Engineering Change Mgmt by Configuration Solutions CS-PPLM is a web enabled solution connecting technology and your business strategy to address the entire lifecycle of the quote to award/post-award business process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enterprise Data Quality Solution - ZERO License Cost by Infosolve Technologies, Inc. Data corruption can occur due to a number of reasons, including integrating non-conforming, flawed data or erroneous data. Learn about the most common reasons that contribute to poor data quality and how to alleviate them.  (SERVICE) GO TO DETAILED REPORT

Creating the Future Service Delivery Environment Mode of Operations' Blueprint by Alcatel-Lucent August 2008 - (Free Research) Learn how service providers are addressing the increase competitive demand of an enriched communication experience by blending and personalizing service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company) Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On Demand Remote Desktop Support Trial by NTR Global August 2008 - (Free Research) Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office. (DEMO) VIEW ABSTRACT | GO TO DEMO

TimeSummit by Exaktime Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to Achieve Visual Collaboration with Telepresence for Life-Like Meeting Experiences by TANDBERG November 2008 - (Free Research) The T3 is visual collaboration taken to an entirely new level, thousands of details work together to provide a natural forum to speed decision making and make sure everyone is on the same page. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming Mobile Fragmentation: Building Applications for Multiple Operating Systems by Recursion Software, Inc. October 2008 - (Free Research) It's a growing nightmare to build applications that run on different operating systems and maintain some degree of compatibility and interoperability. This paper discusses some challenges and trade-offs developers make and highlights one solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices Guide: Protecting Your Network from Denial of Service Attacks by Juniper Networks, Inc. December 2008 - (Free Research) This paper describes several types of DoS floods that are plaguing today's enterprise networks and details how to detect and counter them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eoSense Real-Time, Automated Java EE Application Analyzer. by eoLogic December 2008 - (Free Research) eoSense addresses the high cost of identifying and resolving architecture and performance issues in Java EE applications using a unique solution to automatically apply construction best practices, delivering early detection of application issues. (DEMO) VIEW ABSTRACT | GO TO DEMO

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