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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Change and Configuration Management | Application Lifecycle Management(ALM) | Business Process Management (BPM) | Business Intelligence Solutions | Enterprise Systems Management | Availability, Performance and Problem Management | Software Configuration Management (SCM) | Application Management and Maintenance | Network Management

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10 Simple Steps to ITIL Network Compliance by Netcordia October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Applying ITIL Best Practices to IPAM by BT INS September 2008 - (Free Research) This white paper details how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be achieved from using an ITIL management framework. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking the Guesswork out of ITIL by Netuitive, Inc. October 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Steps to Successfully Transition From Network Systems Management Suites by CITTIO October 2008 - (Free Research) Whether your motivation to replace your legacy mega-suite is strategic, financial or purely operational, look no further. Use the set of proven and actionable best practices documented in this white paper to successfully transition from a mega-suite. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dimensions Is Fast! How Fast? Try 60 Times Faster! (Dimensions CM versus Subversion) by SERENA Software, Inc. June 2008 - (Free Research) Not only is Serena Dimensions CM the industry's "most capable software change and configuration management tool", it is also the fastest. That's because it's built for speed, delivering the superior performance that teams need to accomplish their goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Release Management: Bridging the IT Operations/Applications Development Divide by SERENA Software, Inc. April 2008 - (Free Research) This whitepaper discusses Release Management, a newcomer to IT formal disciplines. Fueled by complex business, technical and organizational environments, it's bridging the divide between Applications Development and IT Operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Release Management: Bridging the IT Operations / Applications Development Divide by SERENA Software, Inc. April 2008 - (Free Research) This Webinar discusses Release Management, a newcomer to IT formal disciplines. Fueled by complex business, technical and organizational environments, it's bridging the divide between Applications Development and IT Operations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Essential ITIL: What You Need to Succeed by CA August 2008 - (Free Research) ITIL starts with a commitment to the people of IT, because it consists of a series of individual IT practitioner certifications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL Now - A Stepped Approach by Numara Software April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Machine Learning to Beat Spam Today...and Tomorrow by Proofpoint, Inc. January 2009 - (Free Research) Read this paper to learn how Proofpoint MLX evolves to counter emerging threats, ensuring that the corporate infrastructure is secure against today's spammers as well as tommorrow's. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

System Center Virtual Machine Monitor with PRO Packs by Dell and Microsoft December 2008 - (Free Research) This highly detailed overview explains how to manage the setup of a Virtual Machine Monitor, discussing healthy implementation and problems that can occur. (DEMO) VIEW ABSTRACT | GO TO DEMO

Using System Center Virtual Machine Monitor 2008 to Initiate VMware VMotion by Dell and Microsoft November 2008 - (Free Research) Check out this presentation to learn how to execute a Vmotion implementation using System Center Virtual Machine Monitor (SCVMM). (DEMO) VIEW ABSTRACT | GO TO DEMO

Improve Your Business through Best Practice IT Management by Kaseya April 2008 - (Free Research) This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: The Latest Trends in SaaS and On-Premise Application Integration by Cast Iron Systems November 2008 - (Free Research) In this program, we'll focus on the latest technologies being used to facilitate communications between cloud-based applications, such as SaaS integration appliances, virtual appliances and cloud-based integration. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Latest Trends in SaaS and On-Premise Application Integration by Cast Iron Systems November 2008 - (Free Research) In this program, we'll focus on the latest technologies being used to facilitate communications between cloud-based applications, such as SaaS integration appliances, virtual appliances and cloud-based integration. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dell Solutions Overview Guide for Microsoft Hyper-V by Dell, Inc. December 2008 - (Free Research) This Solutions Overview Guide highlights Dell value propositions and provides an overview of Hyper-V, information on Dell hardware support for Hyper-V, and guidance on best practice information to implement Hyper-V in your environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell and Microsoft Windows Server 2008 by Dell, Inc. December 2008 - (Free Research) Windows Server 2008 is designed to provide increased reliability and control over your server infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

What's Good for Security Is Good for Operations: Why Configuration Assessment Followed by Change Auditing Is Key to Operational Stability by Tripwire, Inc. July 2008 - (Free Research) Discover why configuration assessment followed by change auditing is key for operational stability, and that gaining visibility into all change to IT systems is the first step toward employing best practices across the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Transformation and Stakeholder Engagement - Managing Stakeholders during Complex Change Programs by Alcatel-Lucent November 2008 - (Free Research) This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos Inc. July 2008 - (Free Research) Organizations have increasingly turned to Network Access Control (NAC) technologies to deal with their shifting IT perimeters. Software-based NAC is proving superior to hardware-based solutions as it easily provides coverage for all endpoint devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mitel Corporation: Realizing Maximum Benefits from SAP NetWeaver? by SEEBURGER, Inc. October 2008 - (Free Research) Learn how you can benefit from a solution to simplify the process of integrating business processes no matter what integration technology, industry standards, or communication protocols are being used. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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