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Research
How To Increase Value and Reduce Risk with Outsourcing Strategies by Ounce Labs
December 2008 - (Free Research) This report examines outsourcing practices from 200 of the largest organisations in the UK and the US and provides pointers as to how the most experienced outsourcers are putting in place effective processes to drive the risk out of outsourcing.
6 Steps to ERP Implementation Success by IFS
February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.
Captaris® Alchemy®: Document Management Software by Captaris, Inc.
Captaris Alchemy gives organizations the power to archive, index and retrieve
images, faxes, email, PDFs, and several other file types with an integrated and
scalable set of tools that are easy to use and deploy throughout the information
lifecycle management (ILM) stages.
Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc.
RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.
The Truth About Outsourcing Help Desk by ABS Associates, Inc.
February 2008 - (Free Research) There are many "myths" that prevent companies from believing a third-party vendor can provide the help desk solution that best fits their needs. In order to uncover fact from fiction, let's take a closer look at ten common myths about hel...
Change and Configuration Management for Enterprises by Telelogic, An IBM Company
Telelogic® Synergy™ is the award-winning tool suite for task-based Change Management and Configuration Management. Synergy provides lifecycle control for your company's digital assets, enabling you to assess and authorize change requests, from both internal and external sources, using a change control workflow customized to your needs.
5 Steps to Secure Internet Single Sign-On by Ping Identity Corporation
November 2008 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on with a federated identity management system.
Help Desk Warning Signs: Is it Time to Consider Outsourcing? by ABS Associates, Inc.
July 2008 - (Free Research) There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the...
The Enterprise Network Partner - Management and Transformation by Alcatel-Lucent
November 2008 - (Free Research) This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
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