Virtualization | Application Management and Maintenance | Enterprise Systems Management | Storage Management | Application Lifecycle Management(ALM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Data Center Management | Business Process Management (BPM) | Application Servers | Availability, Performance and Problem Management

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Beyond the Edge: High-performance Content Delivery Enabled by the Limelight Networks XD Platform by Limelight Networks, Inc. October 01, 2009 - (Free Research) This paper introduces a new and better technical approach to Internet content delivery, designed to address the escalating demands of today’s online consumers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Case to Optimize by CDW Corporation September 08, 2009 - (Free Research) A business manager identifies an urgent need for a software application and requests a server to run the new application. Then the server provisioning process kicks off. Read this short whitepaper to learn about new techniques and technologies that can enable your business to cut through so much of the red tape involved in adding new applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Optimizing Performance of Business-Critical Web Applications by CA April 2009 - (Free Research) Adopting an effective application performance management strategy is a critical step in managing complex Web revenue and generating mission critical applications to deliver a high-quality end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extreme Rules of Snowboarding by InRule Technology January 2010 - (Free Research) A business must be decisive, based on decisions that are accurate, timely, easily changed. Business rule technology manages & executes complex business logic, provides easier authoring & effective integration for .NET developers and architects. InRule® leverages investments in key Microsoft technologies including Visual Studio and Word. (VIDEO) VIEW ABSTRACT | GO TO

Unveiling the Security Illusion: The Need for Active Network Forensics by Solera Networks February 2010 - (Free Research) Read this paper to learn the most dangerous threats are those that are already inside the network. Whether they’re compromised systems or renegade users, left unchecked, the damage potential of these threats can quickly escalate, since once inside they can do nearly anything they want. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EtherScope Analyzer by Fluke Networks November 2009 - (Free Research) First responders to network emergencies rely on the EtherScope Series II Network Assistant when it's time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click "View Now" to request your free trial. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

Business Driven Access Management and Governance: Simplifying the Delivery and Governance of Access throughout the Enterprise by Aveksa November 2009 - (Free Research) Progressive organizations are adopting a new process for how access is requested, approved, fulfilled, validated and remediated. This new approach to access management can abstract the complexity that IT deals with and simplify the process, enabling the business to be more autonomous and more successful. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tough Test, Top Score: High Praise for Quantum DXi from Alaskan Utility by Quantum Corporation December 2009 - (Free Research) After carefully weighing competing options, Anchorage Water and Wastewater Utility chose Quantum's DXi-Series solution with deduplication technology for its data protection system upgrade. This case study explains why they made that choice. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Delivering Customer Service via the Contact Center and the Web by Microsoft September 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-Guide: An Expert Guide to Desktop Virtualization Implementation by Dell, Inc. and Intel January 2010 - (Free Research) Ensuring that a desktop virtualization implementation delivers a satisfactory end-user experience and uses computer resources effectively can be a challenging task. In this expert Pocket E-Guide, brought to you by SearchVirtualDesktop.com, Dell and Intel, you will discover top strategies for a smooth transition to a virtual desktop environment. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Unified Fabric-- Data Center Bridging and FCoE Implementation by Panduit March 2010 - (Free Research) This E-Guide details how to deploy unified storage and network fabric. Learn the necessary components, differences in approaches to deploying this technology and best practices for choosing you’re the right adapter. (EGUIDE) VIEW ABSTRACT | GO TO

5 Keys to a Successful Identity and Access Management Implementation by CA December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TrueCommerce Case Study: Familiarity, Fast Implementation and Lower Cost Make TrueCommerce’s EDI Solution an Easy Choice for Mobi Technologies by TrueCommerce, Inc. February 2010 - (Free Research) This case study discusses how Mobi Technologies installed a cost-effective and easy-to-use EDI solution that fulfills trading partner requirements and is compatible with an updated Microsoft Dynamics™ GP 10.0 business system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge December 2008 - (Free Research) This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Transformation: How to Transform Windows Desktops into Managed Workspaces by RES Software February 2010 - (Free Research) This paper describes the concepts of Desktop Transformation and how Desktop Transformation technology can help organizations to progress to managed User Workspaces without having a negative impact on user productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Weighing your call center hosting options by inContact December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Preparing for E-Discovery - The Litigator and the Information Professional Responsibilities by Hewlett-Packard Company March 2009 - (Free Research) This paper reviews e-discovery scenarios where Legal and IT must be a united front; understanding both sets of requirements and responsibilities, managing the e-discovery process, and action steps for Legal and IT to ensure regulatory compliance and reduced costs and risk of e-discovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TrueCommerce Case Study: Great Functionality and Support Made TrueCommerce’s EDI The Best Value For Digital Blue by TrueCommerce, Inc. February 2010 - (Free Research) Read this case study to learn how to upgrade to an EDI solution that integrates with Microsoft Dynamics® GP 10.0 business system and provides the best possible value. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa July 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktops: Corporate IT Buying Behavior & Customer Satisfaction Survey by Dell, Inc. and Intel June 2009 - (Free Research) This Technology Business Research (TBR) study examines the results of the corporate desktop satisfaction competition for Q1 of 2009, for which Dell ranked in the top position. Read this to learn about each brand's competitive strengths, weaknesses, challenges, and overall satisfaction rankings. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry November 2007 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eGuide: Cloud Computing - Expert Tips for Management, Networking and More by BMC Software, Inc. February 2010 - (Free Research) Cloud infrastructure services are expected to grow significantly in the coming year, making it critical for IT pros to understand how to effectively implement and maintain cloud technology. In this expert E-Guide, you will learn how to leverage and manage cloud services, while delivering effective networking for your cloud infrastructure. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

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