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Implementing a Telecommuting Program by Avaya Inc.
June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
A Unified Approach for Successfully Securing Wireless and Remote Devices by F5 Networks
September 2008 - (Free Research) For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key sell...
SSL VPN for Secure Wireless LAN Access by F5 Networks
September 2008 - (Free Research) For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key sell...
Best Practices for Home Agents by Avaya Inc.
June 2008 - (Free Research) Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
Demo -- An Introduction to Citrix XenDesktop by Citrix
August 2008 - (Free Research) This short webcast walks the user through a session with XenDesktop. From login, to launching applications, the user experience is illustrated.
Best Practices for Remote Support and Services by Citrix Online - GotoAssist
July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service.
Sage Master Builder Product Overview by Sage Software, Inc.
April 2008 - (Free Research) Sage Master Builder features industry-specific functionality that addresses all phases of your construction business "profit cycle" -- estimating, production, accounting, and analysis in one system.
Face-Off Home users: a public health problem? by Information Security Magazine
September 2008 - (Free Research) Point To the average home user, security is an intractable problem. Microsoft has made great strides improving the security of its operating system out of the box.
Data Integration Solution - Rapid Implementations by Infosolve Technologies, Inc.
Utilize an integrated solution that combines all the key components critical for a successful data integration implementation. Explore cutting edge best practices that can lead to a highly standardized approach to all stages of implementation.
Data Migration Solution - Rapid Implementations by Infosolve Technologies, Inc.
Learn about data migration services that will alleviate your data migration challenges and combine all the key components critical for a successful data migration implementation
Iron Mountain's Connected® Backup for PC Security Overview by Iron Mountain Digital
September 2008 - (Free Research) This document introduces the many security measures currently in place within the Iron Mountain data protection architecture to prevent unauthorized access or damage to customer data.
Converged Video Network Security by Alcatel-Lucent
August 2008 - (Free Research) Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.
Avoiding Data Integration Pitfalls by Pitney Bowes Group 1 Software
May 2008 - (Free Research) In this Webcast, featured speaker Michael Czerniawski of
System's Evolution, Inc. (SEI), discusses data integration pitfalls and
will provide you the five keys to getting the information you need now.
PCI Compliance: Secure Cardholder Data by Symantec Corporation
September 2008 - (Free Research) This white paper discusses PCI requirement 1.1 for protecting cardholder data and examines why implementing such safeguards is critical to you, your business and your customers.
Optimizing ETL for demanding data environments by Syncsort
October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements.
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