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Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc.
May 2008 - (Free Research) Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure.
Implementing a Chargeback Model that Works by Vizioncore Inc.
November 2008 - (Free Research) Virtualization complexity combined with several different chargeback methods makes implementing a responsibility accounting system a challenge. This podcast reviews common chargeback problems and opportunities to guide you through the process.
An Integrated Approach to Application Delivery by NetScout Systems, Inc.
December 2008 - (Free Research) This white paper discusses a more integrated approach to application delivery with the intent of eliminating organization and technological stovetops.
Implementing a Telecommuting Program by Avaya Inc.
June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Storage Optimization for Exchange by Azaleos Corporation
September 2008 - (Free Research) Please join us for a webinar featuring a discussion of how to best architect and implement a long term storage strategy for Exchange Server.
9 Critical Reasons to Automate Employee Performance Management by SuccessFactors
February 2008 - (Free Research) Does current employee performance management process rely on manually collecting evaluations and other labor-intensive, paper-based procedures? Read this guide to learn the top nine benefits your company can realize by automating this process.
Will Your Organization Benefit from Fax Server Software? by Captaris, Inc.
February 2008 - (Free Research) Will your organization benefit from fax server software? Determine your document delivery needs, the benefits of implementing an electronic fax and document delivery solution and the benefits.
Deploying Location Intelligence in a SOA by MapInfo Corporation
March 2008 - (Free Research) This white paper details how to effectively implement a secure, scalable SOA through the use of location technology.
6 Steps to ERP Implementation Success by IFS
February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.
Data Protection and Recovery - The Why, The How, and Who to Go To by Iron Mountain Digital
September 2008 - (Free Research) An effective data protection and recovery strategy not only restores data that has been destroyed, or misplaced but also prevents it from falling into the wrong hands. Read this white paper to learn tips for implementing a stable data protection plan.
Implementing a Data Quality Strategy by DataFlux Corporation
January 2009 - (Free Research) In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems.
PCI Compliance Cut Costs, Not Corners with Third Brigade® by Third Brigade
April 2008 - (Free Research) This white paper examines how your company can achieve PCI DSS compliance through deploying a host-based security solution directly to data servers instead of utilizing costly devices.
7 Requirements of Data Loss Prevention by Symantec Corporation
September 2008 - (Free Research) This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
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