InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..

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The Case for IT Governance in a Lotus Notes Environment by TeamStudio November 2008 - (Free Research) Read this paper to learn how implementing governance is an ongoing process or IT lifestyle; it is a combination of people, processes and technologies that must be implemented consistently over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Information Quality Protection and Assessment by Datanomic A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optimizing Customer Retention Programs by Portrait Software December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI. (WHITE PAPER) GO TO WHITE PAPER

Datanomic Master Data Management: CDI, PIM and Supply Chain Data by Datanomic Master Data Management (MDM) is the critical process of sharing data elements across a variety of IT systems.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Application Delivery Controller Performance Report by F5 Networks September 2008 - (Free Research) This report documents the performance of the top Application Delivery Controllers offered by F5 Networks, Cisco Systems, and Citrix Netscaler. Through the development and implementation of robust and reproducible testing methods, F5 demonst... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide - Building and Managing the Multimedia Network by Polycom, Inc. December 2008 - (Free Research) This Expert Guide will help readers lay the groundwork for the next great wave of application adoption. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Getting Requirements Right: Requirements Definition Practices and Principles with IBM Rational by IBM December 2008 - (Free Research) This webcast discusses requirement definitions and requirement management, some key principles, effective practices and gives an introduction to rational requirements composer. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Datanomic: ERP Value Through Clean Data by Datanomic By deploying Datanomic's holistic approach, dn:Director enables users to understand, improve, protect and control data standards across the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Introduction to the IP Multimedia Subsystem (IMS): IMS Basic Concepts and Terminology by F5 Networks September 2008 - (Free Research) IMS is a whole new way to deliver multimedia regardless of the device or the access medium. This paper will change the way you relate to an increasingly digital world. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Defined - Eight Different Ways by F5 Networks September 2008 - (Free Research) Virtualization is not a new concept. Today it appears that virtualization is everywhere, which because of its ambiguity can be applied to any and all parts of an IT infrastructure. This whitepaper focuses on virtualization in the data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Highly Distributed Computing Is Key to Quality on the HD Web by Akamai Technologies March 2008 - (Free Research) This paper outlines the basic requirements for delivering high-definition (HD) video via broadband and describes how Akamai, through highly distributed computing, is uniquely able to extend the Internet's capacity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SugarCRM 30-day Trial - Customer Information Hosting by SugarCRM Inc. February 2007 - (Free Research) Signing up for this 30 day free trial gets your company on track for taking control of customer relationships, group collaboration, sales forecasts, customer support, and marketing management. (TRIAL SOFTWARE) GO TO

E-Guide: Expert Tips on What PCI Version 1.2 Will Mean to Your Organization by Tripwire, Inc. October 2008 - (Free Research) This E-Guide discusses the enhancements that will be introduced in PCI version 1.2 and how your company will benefit from these changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure Internet Single Sign-On for Salesforce CRM by Ping Identity Corporation November 2008 - (Free Research) Identity management software has proven itself in terms of functionality, cost savings, user experience and security. PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell PowerVault MD 3000i Configuration Guide for VMware ESX Server Software by Dell, Inc. September 2008 - (Free Research) The Dell PowerVault MD3000i storage solution consists of a standard or high availability configuration. This whitepaper provides instructions to setup the MD3000i iSCSI storage solution for usage with VMware ESX Server software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supporting Operations Transformation with Service Modeling Methodology by Alcatel-Lucent June 2008 - (Free Research) Service Operations Modeling is a technique to characterize the operations of communication services and to establish a series of measurable and important indicators which span the entire lifespan of a service. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Achieving PCI Compliance without Appliance Sprawl: Securing Web Applications and Databases with Crossbeam Solutions by Crossbeam Systems November 2008 - (Free Research) Read this paper to learn about the many benefits of Crossbeam Solutions, including how it helps customers consolidate anywhere from 20 to 50 separate appliances into one highly available, scalable system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

dn:Director Data Quality and Customer Data Integration by Datanomic dn:Director is designed to be easy to integrate, to provide a fast return on investment, and to enable the ongoing success of all types of data-centric projects and implementations.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Scribe Adapter for Microsoft Dynamics by Scribe Software Corporation August 2008 - (Free Research) Scribe makes it extremely easy for you to integrate to and migrate from virtually any business application with Microsoft Dynamics CRM by providing a full set of essential building blocks - with no need for you to write a single line of code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft Dynamics September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent. (CASE STUDY) GO TO CASE STUDY

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