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Customer Relationship Management (CRM) | Authentication / Password Management | Customer Experience Management (CEM) | Fraud Detection & Prevention | Customer Service (General) | Sales Management | Mobile Device Management | Business Process Management (BPM) | Business Intelligence Solutions | Marketing Management

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eGuide: How to Get Started with Data Deduplication by Data Domain November 2008 - (Free Research) In this guide, you'll gain insight on the benefits of deduplication, as well as best practices to follow as you prepare to launch, or enhance, your data deduplication strategy. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

eBook: 2009 Spending Priorities in the UK by SearchSecurity.co.uk December 2008 - (Free Research) Check out this expert eBook and learn about the security issues that are receiving increased focus in the UK for 2009 and get tips for addressing these challenges. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How To Increase Value and Reduce Risk with Outsourcing Strategies by Ounce Labs December 2008 - (Free Research) This report examines outsourcing practices from 200 of the largest organisations in the UK and the US and provides pointers as to how the most experienced outsourcers are putting in place effective processes to drive the risk out of outsourcing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing ETL for demanding data environments by Syncsort October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Adding Shock Absorbers to Your Messaging System by Azaleos Corporation December 2008 - (Free Research) Attendees will gain new insights into this growing trend from both an analyst and vendor perspective, hear about recent customer implementations of remote services, and participate in an interactive Question and Answer session. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor October 2008 - (Free Research) Nationwide Building Society, a leading financial institution, has seen a dramatic increase in phishing attacks. By using MarkMonito's AntiPhishing solutions they've been able to quickly shut down phishing sites, saving thousands of pounds per month. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enterprises Marketing Management Technology Delivers a World Class Dealer Marketing Program to Maximize Brand Equity by Aprimo, Inc. November 2008 - (Free Research) Honda selected Aprimo solutions, which is a leader in Enterprise Marketing Management (EMM) technology as it helps to enhance marketing efficiency and effectiveness at a wider level, maximizes marketing returns and hence shareholder value. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations by Sage (UK) Limited August 2008 - (Free Research) This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management Sales Enablement: User Acceptance Means More Sales by Sage (UK) Limited August 2008 - (Free Research) This paper will outlines how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management - Sage CRM SalesLogix Data Synchronisation Technology for Mobile CRM Users by Sage (UK) Limited August 2008 - (Free Research) This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision by Sage (UK) Limited August 2008 - (Free Research) This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing a Mobilization Strategy to Increase Customer Satisfaction Levels by Sage (UK) Limited September 2008 - (Free Research) A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Joined Up Thinking: Integrating Information Across the Enterprise by Sage (UK) Limited September 2008 - (Free Research) The following paper begins by examining the strategic drivers that are forcing companies to reconsider how they manage their activities and the implications this has for the design of their information systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips for building an ecommerce website that works: How to offer customers a superior online experience by VeriSign (Europe, Middle East and Africa) December 2008 - (Free Research) In this Expert Podcast, hear tips and best practices for delivering excellent customer service and running a superior ecommerce operation. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

VIP Access for Mobile: Making Consumer Two-Factor Authentication Simple and Cost-Effective by VeriSign (Europe, Middle East and Africa) December 2008 - (Free Research) VeriSign VIP Access for Mobile is the latest -- and perhaps the most industry changing -- innovation that is bringing two-factor authentication into mainstream consumer use. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preventing Fraudulent Activity for Online Brokerages and Trading Firms by VeriSign (Europe, Middle East and Africa) November 2008 - (Free Research) The VIP FDS Stock Trading Module is the only solution that enables online brokerages and trading firms to analyze stock trades in real time and helps prevent Pump and Dump fraud without adversely affecting the user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VeriSign® Identity Protection Fraud Detection Service by VeriSign (Europe, Middle East and Africa) November 2008 - (Free Research) This white paper explores how the VeriSign® Identity Protection (VIP) Fraud Detection Service helps organizations mitigate issues related to identity theft and insider threats. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fraud Detection: The First Line of Defense in the Battle against Fraud by VeriSign (Europe, Middle East and Africa) November 2008 - (Free Research) An effective fraud detection system makes consumers feel safe and welcome by learning their behavior, protecting their account information, and responding appropriately to risk with knowledge of internal changes as well as global fraud patterns. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Standards-based Shared Authentication for Scalable Consumer Authentication: Behind the Technical Curtain by VeriSign (Europe, Middle East and Africa) November 2008 - (Free Research) Standards-based shared authentication enables organizations to scale users, services, and relationships quickly and cost-effectively by providing a managed network for two-factor consumer authentication and token distribution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multilayer Security: Enabling a Sustainable Alternative to Paper-Based Customer Communications by VeriSign (Europe, Middle East and Africa) November 2007 - (Free Research) A multilayer security approach delivers the end-to-end solution needed to comprehensively target various security issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Designing and Implementing Sustainable, Long-term Data Quality Programs by SearchDataManagement August 2008 - (Free Research) View this expert Webcast, and listen to the complementary expert podcast, to learn how to find the best way to structure data stewardship and data quality programs that will be effective, sustainable and successful. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Second Generation Application Delivery by NetQoS, Inc. December 2008 - (Free Research) In this document, based on a NetQoS/TechTarget webcast, Jim Metzler quantifies the factors that impact application performance and management and identifies the emerging set of issues that networking pros will need to respond to. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical & Prudent Data Integration: A Trusted Advisor Approach by Hummingbird, The Open Text Connectivity Solutions Group October 2008 - (Free Research) For more than a decade, Hummingbird has been delivering data integration solutions to companies worldwide. This document shows the value that Hummingbird's Genio offers its users, drawing on scenarios that demonstrate its significance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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