Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..

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Business Intelligence Solutions | Business Process Management (BPM) | Customer Relationship Management (CRM) | Interactive Voice Response (IVR/ CTI) | Contact Center Management | Unified Communications / Voice & Data Convergence | Enterprise Content Management (ECM) | Operational BI | Enterprise Dashboards | Technology ROI Tools

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What you Need to Know about Launching Network Systems Management Solutions by CITTIO September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PCI Puzzle by Information Security Magazine August 2008 - (Free Research) Having trouble with PCI compliance? You're not alone. Auditors and audit survivors offer tips for how to achieve it. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Bulletproof Your XP Desktops by Information Security Magazine August 2008 - (Free Research) Having trouble with PCI compliance? You're not alone. In this article, auditors and audit survivors offer tips for how to achieve it. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Presenting Structured Data in Rich Internet Applications using an Open Source Foundation The BIRT-based Product Line - from Eclipse BIRT to Enterprise-Scale Implementations by Actuate November 2008 - (Free Research) With the advent of Web 2.0 and Rich Internet Application technologies, the Internet is becoming increasingly interactive. Popular web sites such as amazon.com, google.com and ebay.com have set users expectations and have created a demand.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost Cutting in IT to Cope with Economic Slowdown by Avaya Inc. July 2008 - (Free Research) IT organizations are under pressure to reduce the cost of IT and to use IT to reduce the operating costs of the enterprise. This report compiles a list of common IT-related budget-cutting ideas with links to specific research currently available. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IntelliPRINT Dashboard Reporting by Synaptris, Inc. August 2008 - (Free Research) Reporting 2.0 is the new web-based enterprise reporting where end-users can create, interpret, and extend their reports or analyze report data in real-time with no IT overhead. Learn more about it in this whitepaper. (DEMO) VIEW ABSTRACT | GO TO DEMO

Comcast & NetworkIP Re-think Data Warehouse Architecture by Vertica Systems December 2008 - (Free Research) For analytic applications, the Vertica Analytic Database is designed to deliver high performance at lower cost and More than 5 customers have now implemented Vertica, and the experience of three is described in this report. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

SiSense Prism by SiSense Ltd. December 2008 - (Free Research) Tired of a business intelligence tool that requires too much IT support? What powerful and intuitive analytics without paying a fortune? SiSense Prism provides an ad hoc analytics and reporting solution that requires no IT support, programming... (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Best Practices: Blazing Fast Web Site Infrastructure by Akamai Technologies September 2008 - (Free Research) This document explains best practices about infrastructure and about jointly developing and executing ongoing performance management strategy with the application development professionals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Better Management of Credit Risk: A Guide for Mid-Tier Banks, Credit Unions and Lenders by SAS Institute Inc. September 2008 - (Free Research) Discover how easy it is to integrate, streamline and optimize your risk processes by participating in this exciting live broadcast. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Storage Economics Podcast: Ideas and Tactics to Reduce Storage Total Cost of Ownership by Hitachi Data Systems December 2008 - (Free Research) David Merrill, Chief Storage Economist at Hitachi Data Systems, discusses concepts and principles around storage TCO, ideas and tactics to reduce the cost of your storage architecture, and what the analysts are saying about storage... (PODCAST) VIEW ABSTRACT | GO TO PODCAST

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Pivotal Time for Storage (Editorial) by Storage Magazine September 2008 - (Free Research) There's a helluva lot going on in the storage world these days. Part of it can be attributed to the natural evolution of the tech market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

StatCom's Patient Flow Logistics and Tracking Software by StatCom StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Thriving in an Economic Downturn by Avaya Inc. August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low – even when everyone is tightening their budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Make Your Recruiting Process Faster, Better and Cheaper by Taleo April 2008 - (Free Research) This paper and the associated interactive tool enable you to assess your recruiting steps and determine if your process is finely tuned and integrated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Leading Applications of Business Intelligence Software by MicroStrategy Incorporated June 2008 - (Free Research) This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ShopVue - Paperless Dispatch with Graphical Sequencer by Casco Development, Inc. Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enterprise Performance Management: The Next Generation of Performance Management and BI by Oracle Corporation July 2008 - (Free Research) Through a series of online presentations, industry experts will offer advice on how to standardize and automate management processes and integrate performance management and BI solutions to optimize enterprise-wide performance. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

InfinityQS ProFicient by Infinity QS InfinityQS ProFicient suite of software offers extensive functionality, allowing you to chart and analyze data in a way that's most meaningful to you.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Putting the Caller First: Interactive Voice Response (IVR) & Voice User Interface (VUI) Design That Enhances Customer Experience by Angel.com October 2008 - (Free Research) Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes by Angel.com November 2008 - (Free Research) Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Business Need to Business Mashup in Three Simple Steps by SERENA Software, Inc. June 2008 - (Free Research) Serena Business Mashups make it simple to coordinate the activities of different people and systems, in three simple steps you can go from business idea to Business Mashup. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: The BPM Payoff by Accenture November 2008 - (Free Research) A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

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