Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing more... >> Discover more offerings from IBM.
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Storage Economics Podcast: Ideas and Tactics to Reduce Storage Total Cost of Ownership by Hitachi Data Systems December 2008 - (Free Research) David Merrill, Chief Storage Economist at Hitachi Data Systems, discusses concepts and principles around storage TCO, ideas and tactics to reduce the cost of your storage architecture, and what the analysts are saying about storage... (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Pivotal Time for Storage (Editorial) by Storage Magazine September 2008 - (Free Research) There's a helluva lot going on in the storage world these days. Part of it can be attributed to the natural evolution of the tech market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presenting Structured Data in Rich Internet Applications using an Open Source Foundation The BIRT-based Product Line - from Eclipse BIRT to Enterprise-Scale Implementations by Actuate November 2008 - (Free Research) With the advent of Web 2.0 and Rich Internet Application technologies, the Internet is becoming increasingly interactive. Popular web sites such as amazon.com, google.com and ebay.com have set users expectations and have created a demand.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost Cutting in IT to Cope with Economic Slowdown by Avaya Inc. July 2008 - (Free Research) IT organizations are under pressure to reduce the cost of IT and to use IT to reduce the operating costs of the enterprise. This report compiles a list of common IT-related budget-cutting ideas with links to specific research currently available. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Putting the Caller First: Interactive Voice Response (IVR) & Voice User Interface (VUI) Design That Enhances Customer Experience by Angel.com October 2008 - (Free Research) Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes by Angel.com November 2008 - (Free Research) Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Business Need to Business Mashup in Three Simple Steps by SERENA Software, Inc. June 2008 - (Free Research) Serena Business Mashups make it simple to coordinate the activities of different people and systems, in three simple steps you can go from business idea to Business Mashup. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: The BPM Payoff by Accenture November 2008 - (Free Research) A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Achieve Eco-sustainable Innovation While Driving Profitable Growth by Alcatel-Lucent September 2008 - (Free Research) Alcatel-Lucent's innovation engine explores new ideas and opportunities to address environmental concerns while solving business problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Chargeback: A Step-By-Step Approach by VKernel March 2008 - (Free Research) Many organizations recognize the need for Chargeback, but simply do not know where to start. The workshop will walk through an easy to understand step by step approach for implementing Chargeback. The group size will be small with interactive... (DEMO) VIEW ABSTRACT | GO TO DEMO

Load Balancing 101: The Evolution to Application Delivery Controllers by F5 Networks September 2008 - (Free Research) This white paper discusses ADCs, the natural evolution to the critical network real estate that load balancers of the past held. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC November 2008 - (Free Research) This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Tacoma City Your Destiny? by Autodesk July 2008 - (Free Research) Check out our interactive map and learn how Tacoma Public Works would respond in any situation-from the mundane to an emergency-now that they can freely access their data. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Acquire, Analyze, and Present Data with LabVIEW by National Instruments NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eGuide - An IT Manager's Guide by Google January 2009 - (Free Research) This eGuide discusses criteria for evaluating email archiving products and explores reasons a comprehensive email archiving strategy is essential for any business. Read on to gain insight into two basic approaches for storing and managing archived email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Four Security Risk Gaps of Mainframe Console Access -- And How To Close Them by I/O Concepts Inc. December 2008 - (Free Research) This podcast can help you be sure your company's commitment to security includes all levels of mainframe access. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

5 Ways to Put Your CRM Data to Work for You and Your Customers by Angel.com October 2008 - (Free Research) This paper explores the various ways that today's organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Years after 9/11, Most Firms Are Not Ready for Another Disaster by Compellent December 2008 - (Free Research) Despite the devastating disasters and disruptions as 9/11, the European floods of 2005, and Hurricane Katrina, there is still significant room for improvement when it comes to enterprise disaster recovery preparedness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging ERP Software's Workflow Management Capabilities: Tips and Advice for Getting Started by Exact Software December 2008 - (Free Research) In this Expert Podcast, learn how to effectively implement a workflow management project in your ERP environment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Enterprise Strategy Group on Services Oriented Storage Solutions by Hitachi Data Systems December 2008 - (Free Research) The Service Oriented Storage Solutions platform enables IT to automate processes, simplify management and leverage physical assets without sacrificing performance or reliability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Impact of AJAX on the Network by F5 Networks September 2008 - (Free Research) Though AJAX has a unique impact on the client, server, and the network, these challenges are addressed by existing, proven application delivery methods that address similar challenges arising from other technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Demo (Flash Educational Tool) by Square D Critical Power Competency Center November 2008 - (Free Research) Interactive tool demonstrates the components and operation of a typical Tier IV data center power system. (DEMO) VIEW ABSTRACT | GO TO DEMO

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