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Business Process Management (BPM) | Business Intelligence Solutions | Data Center Management | Virtualization | Data Security | Application Management and Maintenance | Customer Service (General) | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Testing and Analysis | Network Security

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Application Monitoring: Best Practices for Application Performance by AVIcode, Inc. January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adding Shock Absorbers to Your Messaging System by Azaleos Corporation December 2008 - (Free Research) Attendees will gain new insights into this growing trend from both an analyst and vendor perspective, hear about recent customer implementations of remote services, and participate in an interactive Question and Answer session. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Protect stolen laptops by Iron Mountain Digital August 2008 - (Free Research) If your laptop gets stolen, how can you make sure that the data on your computer is protected? Get an example of how one solution ensures complete protection of your laptop data in this Videocast, featuring legendary British comic, John Cleese. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Monitoring and Managing the DataCenter in Today's Environment by Splunk December 2008 - (Free Research) In this E-Guide you will get to know some techniques for virtual infrastructure management and a real-life example of how one company reduced problem response time with an index-and-search approach to IT data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communication for Dummies by Avaya Inc. November 2008 - (Free Research) Find here the real-world examples of how unified communications is being used now to solve critical business challenges and the tips you can use to meet your business needs in the modern, mobile work environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Your Company from Social Engineering Threats by Perimeter eSecurity December 2008 - (Free Research) This eGuide provides examples of common social engineering exploits, discusses innovative ways for your company to construct and utilize scenarios for social engineering tests, and provides key strategies for successfully defeating these attacks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Achieving Compliance in a Virtualized Environment by Tripwire, Inc. September 2008 - (Free Research) The goal of this paper is to present the unique considerations that virtualization presents to regulatory and standards compliance, and then prescriptively describe how to mitigate risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Defined - Eight Different Ways by F5 Networks September 2008 - (Free Research) Virtualization is not a new concept. Today it appears that virtualization is everywhere, which because of its ambiguity can be applied to any and all parts of an IT infrastructure. This whitepaper focuses on virtualization in the data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

System i Security Guide: 6 Common Lapses, Current Issues, and Reporting Tools by Bsafe Information Systems November 2008 - (Free Research) This security runbook guides you through all stages of securing your system. Discover the importance of a company-wide commitment to security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Security through Virtualization and Risk Management by Tripwire, Inc. October 2008 - (Free Research) This E-Guide covers best practices for managing security for virtualization, how the virtualization evolution may bring even greater security benefits down the road, and the growing trend of security configuration management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage and Virtualization: Options for Smaller Environments by Dell, Inc. October 2008 - (Free Research) This document is based on a Dell/TechTarget webcast entitled "Storage and Virtualization: Options for Smaller Environments." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting the Power and Memory Demands of Today's Data Center by Spansion, Inc. November 2008 - (Free Research) In this webcast, learn how you can make breakthroughs in power, server consolidation and total cost of ownership in x86 data centers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Subscriber Data: How Service Providers Can Mine the Gold Buried in Their Networks by Alcatel-Lucent August 2008 - (Free Research) This white paper discusses how customer information or subscriber data is an important asset to be managed. Learn how service providers can use subscriber data as a foundation to generate new revenue streams and strengthen their brand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is iSCSI Good Enough? by Storage Magazine September 2008 - (Free Research) IP SAN adoption is growing among users who want storage that's easy to install, configure and manage, and also comes at a price considerably less than that of Fibre Channel (FC) SANs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Useful Are Storage Benchmarks? by Storage Magazine September 2008 - (Free Research) Despite the attention they get, storage benchmarks can be manipulated to unfairly compare products with vastly different configurations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Need for Service-Driven Networks by Ciena December 2008 - (Free Research) This paper outlines some of the benefits of the service-driven network in action. The winning network operators will be those able to successfully embrace today's data/IP growth applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the CIO's Value in Business Innovation by SkillSoft Corporation November 2008 - (Free Research) This podcast will discuss how midmarket CIOs can make innovation part of their daily process and as a result gain executive support for the value IT brings to the business. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Virtual Call Center - Five Simple Strategies to Make Your Support Center Callers Smile by Angel.com October 2008 - (Free Research) This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support lines. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Merging Mobility with Unified Communications by BlackBerry August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What to look for in a SaaS provider by Intermedia October 2008 - (Free Research) Learn how the Software as a Service delivery model can aid companies in upgrading technology and how to choose the right SaaS provider to suit your business needs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

SIP Trunking in the Next-Generation Contact Center by Acme Packet December 2008 - (Free Research) This session will also explore some customer case studies to show how early adopters of SIP trunking in contact centers have successfully managed these issues, and examines some of the unexpected implementation challenges and benefits they've encountered. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Identifying Who Can Be Saved and Who Will Be Driven Away by Retention Activity: Using Uplift Modeling to Reduce Churn in Mobile Telephony by Portrait Software October 2008 - (Free Research) The adoption of uplift modeling requires operators to embrace fully the use of systematically randomized control groups, and commits them to using sophisticated, modern uplift modeling methods. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMA Whitepaper: Simple, Reliable, Fast De-duplication Data Protection Platform by Diligent Technologies Corporation, an IBM Company November 2008 - (Free Research) This document looks at how a virtual tape library utilizing a clustered gateway and data de-duplication can assist data centers that face such challenges, and such devices provides data center managers faster backups and recoveries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case for Business Mashups by SERENA Software, Inc. June 2008 - (Free Research) A business mashup is a web application that combines data from more than one source into a single integrated tool. They allow organizations to increase productivity by automating current processes and better coordinate work between systems and groups. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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