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Weighing your Call Center Hosting Options by inContact May 07, 2010 - (Free Research) Richard Snow, a contact center technology expert offers advice on evaluating hosted contact center technology, including evaluation criteria and tips for what to include in SLAs and RFPs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Presentation Transcript: Virtualization Best Practices 2010 - Technology in Action Demonstration by Dell and Microsoft April 23, 2010 - (Free Research) This presentation transcript features a demonstration from Dell and Microsoft that highlights the use cases and technology that represent best practices for using virtualization today. Learn how to move workloads onto virtual servers and gain insight into how to prepare your staff for the transition. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Adding Virtual Server by Xiotech Corporation June 03, 2010 - (Free Research) Watch this webcast to learn how to add a virtual server using Xiotech ICON Manager. Virtual View has the capability to manage both storage and virtual operating system environments. Virtual View also interfaces directly with VMware vSphere, Windows Server Hyper-V and Citrix XenServer. This demonstration focuses on VMware's vSphere environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CA ARCserve Backup r12.5 Virtualization Support by CA ARCserve May 28, 2010 - (Free Research) Watch this demonstration for an explanation of the CA ARCserve Backup r12.5 agent for virtual machines. This video offers detailed instructions on how to use the agent for virtual machines, including VMware ESX and Hyper-V technology. (VIDEO) VIEW ABSTRACT | GO TO

CA ARCserve Backup r12.5 Technical Video Series: User Profile and Audit by CA ARCserve May 28, 2010 - (Free Research) Check out this demonstration for an explanation of CA ARCserve Backup r12.5 user profile and audit functions. This video offers detailed instructions on this solution's functionality. (VIDEO) VIEW ABSTRACT | GO TO

CA ARCserve Backup r12.5 Technical Video Series: Session Password and Encryption Key Management by CA ARCserve May 27, 2010 - (Free Research) Watch this video for a demonstration of how the encryption key management portion of CA ARCserve Backup r12.5 operates. This video shows how the architecture is designed, how the product works, and how to use the tools. (VIDEO) VIEW ABSTRACT | GO TO

CA ARCserve Backup r12.5 Technical Video Series: Overview by CA ARCserve May 27, 2010 - (Free Research) Watch this video for a demonstration of the comprehensive offerings of CA ARCserve Backup r12.5. This video shows how the architecture is designed, how the product works, and how to use the tools. (VIDEO) VIEW ABSTRACT | GO TO

CA ARCserve Backup r12.5 Technical Video Series: Deduplication by CA ARCserve May 27, 2010 - (Free Research) Watch this video for a demonstration of how CA ARCserve Backup r12.5 deduplication works. This video shows how the architecture is designed, how the product works, and how to use the tools. (VIDEO) VIEW ABSTRACT | GO TO

CA ARCserve Backup r12.5 Technical Video Series: Dashboard by CA ARCserve May 27, 2010 - (Free Research) This video provides a demonstration of CA ARCserve Backup r12.5 dashboard architecture, the tools available, and the general functionality of this solution. (VIDEO) VIEW ABSTRACT | GO TO

CA ARCserve Backup r12.5 Technical Video Series: Agent Deployment by CA ARCserve April 13, 2009 - (Free Research) Watch this video for a demonstration of how CA ARCserve Backup r12.5 agent deployment works. This video shows how the architecture is designed, how the product works, and how to use the tools. (VIDEO) VIEW ABSTRACT | GO TO

Sharpen Your Competitive Edge with Field Service Applications for BlackBerry by BlackBerry August 2008 - (Free Research) With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Insurance Agency Improves Disaster Recovery, Lowers Costs with Server Solution by Dell, Inc. and Microsoft October 2009 - (Free Research) Minnesota-based Security-Victor Insurance needed to replace its aging server hardware. The agency decided to improve its disaster recovery capability and simplify server management. After consulting with Mytech Partners, a Microsoft® Gold Certified Partner, Security-Victor deployed Windows Server® 2008 R2 Foundation. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Windows Server 2008: Release 2 Review Guide by Global Knowledge December 2009 - (Free Research) Just what do you expect Microsoft has delivered with the latest release of Windows Server - Windows Server 2008 R2 (release 2)? Let's take a look at how different and how similar Windows Server 2008 R2 could be for you. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry February 2009 - (Free Research) City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Prescription For Growth: Dell Storage Helps Navicure Reduce Disaster Recovery Site Deployment Time By Nearly 75% by Dell, Inc. June 2009 - (Free Research) Navicure, an insurance claims processing company, needed a more robust storage and disaster recovery solution. They chose a scalable, in-house storage area network using Dell EqualLogic PS Series Internet SCSI arrays, and automated the planning, testing, and deployment of a disaster recovery solution using VMware Site Recovery Manager software. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

For Everything You Need and Expect in a Health Claims Management System...GET THE FACTS by Ebix Health, Inc. April 2008 - (Free Research) FACTS® gives you the most comprehensive line of fully automated and integrated, advanced technologies for expert management of your business. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS Defined Contribution System (FACTS DCS) - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

HIPAA and HITECH Act Essentials for Healthcare Executives by Sophos, Inc. April 2010 - (Free Research) The Health Information Technology for Economic and Clinical Health Act (a.k.a. HITECH Act)—which officially took effect February 18, 2010—is going to fundamentally change the way organizations do business in the healthcare industry once and for all. This paper explains what HIPAA and HITECH are and what they mean for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Generali France Improves Visibility and Management of its Entire Project Portfolio with CA Clarity PPM by CA March 2010 - (Free Research) To achieve its transformation programme, CA Clarity Project and Portfolio Management (PPM) has been deployed by Generali France as a centralised platform for project and portfolio management. With a centralised view of its projects, the company can ensure effective management of project interdependencies and risks. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

E-Book: New Rules for HIPAA by SearchSecurity.com & SearchCompliance.com May 2010 - (Free Research) Organizations that had to comply with HIPAA were frustrated by the lack of enforcement and specifics. The HITECH Act is changing all of that. Read this e-book to learn how the HIPAA is getting new teeth, new ways the FTC is getting involved, and more. (EBOOK) VIEW ABSTRACT | GO TO

Boosting Efficiency with IT Process Automation by CA June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Keys to a Successful Identity and Access Management Implementation by CA December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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