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Published on: June 05, 2009
Type of content: WHITE PAPER
Format: Unknown
Length: 4 pages
Price: FREE

Overview:

Through quantitative surveys and in-depth interviews, IDG Research has identified BPM leaders and innovators and their prerequisites for BPM success, benefits to be gained and the overall impact on the organization. These findings serve as best-practices guidelines for BPM initiatives that help CIOs avoid potential trouble spots and derive maximum value from the investment.

 BPM leaders rely on several techniques to achieve success:

• Cross-functional collaboration - They collaborate across teams when making software purchasing decisions and when determining where to apply BPM initiatives.


• Metrics - They develop comprehensive methods of measuring and monitoring the results of BPM initiatives.


• SOA - They put a service-oriented architecture (SOA) in place before beginning a BPM initiative.


• Role and responsibility development - They create new positions and functions designed to maximize the value of the BPM initiatives.

400 IT Executives from around the globe answered questions about BPM - the ways in which these BPM leaders approached their implementations and initiatives has led to a set of best practices, detailed in this white paper.