Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

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Workflow Automation | Business Process Management (BPM) | Help Desk and Call Management | Customer Service (General) | Call Center Management | Storage Management | Defect Tracking | On-line Customer Support | Distribution and Warehousing | Telephony/ CTI/ VOIP

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Turn a Limited VPN Connection into Anytime, Anywhere Remote Access by Citrix Online - GotoMyPC July 2008 - (Free Research) Watch this on-demand Webcast to explore how organizations can increase employee productivity by providing secure remote access via Citrix® GoToMyPC® Corporate. Hear Lisa Phifer, VP Core Competence, discuss how this simple remote… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TrenStarAM Asset Visibility, Management and Tracking by TrenStar (E-mail this company) TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Viewpoint: Who Are You? by Information Security Magazine September 2008 - (Free Research) Bruce Schneier's arguments are silly (Face-Off, May). If someone is concerned over the ubiquity of information, may I suggest they stop renting from NetFlix, use cash, lose the cell phone and stop being such a nerd. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ForensiT User Profile Wizard: Domain Migration Tool Saves Time & Money by ForensiT Limited (E-mail this company) User Profile Wizard is a workstation migration tool that joins your machine to a domain, & shares your original user profile with your new domain logon so that you can use all your existing data, & keep the same settings that you always had. With User Profile Wizard, you can build a scalable, enterprise solution to migrate thousands of workstations  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Hot Spots: New Year's Resolution: Get My Storage Organized by Storage Magazine September 2008 - (Free Research) Storage resource management software is one way to make sure you have a leaner, meaner storage system in 2008. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

GFI MailArchiver by GFI Software Ltd. GFI MailArchiver is an email archiving & email management solution with auditing functionality, which ships at an unbeatable price, offers unparalleled performance, is easy to install and requires very little administrative effort.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Business Process Management and Workflow Solutions by Captaris, Inc. Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Wireless LANs: Is my enterprise at risk? by Motorola, Inc. November 2008 - (Free Research) This white paper provides an overall understanding of the risks associated with wireless LANs, as well as an overview of the inherent properties of wireless LANs and what makes them different from wired networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What About My Notes Applications? Key Reasons Organizations Migrate Lotus Notes Applications to .NET and SharePoint by UNIFY Corporation September 2008 - (Free Research) This paper delivers information and a solution for companies that want to transition off Lotus Notes and understand that the email and calendaring can be effectively transition to MS Exchange, but ask, “what about my Notes applications?” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Editorial: Backup Done Right and Not so Right by Storage Magazine September 2008 - (Free Research) This is a story of what to do and what not to do if you're a vendor trying to gain the favor of storage managers, and perhaps persuade them to open their billfolds at the same time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

802.11n Demystified Companion Guide by Xirrus December 2008 - (Free Research) This guide will provide an overview of 802.11n — including how this new standard will deliver higher performance than existing 802.11a/b/g networks, and what network managers should do to achieve the highest performance possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support solution by Extraview Corporation ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Editorial: Whaddaya Mean You Can't Find It? by Storage Magazine September 2008 - (Free Research) Cop a plea. Throw yourself on the mercy of the court. Plead the fifth or claim temporary insanity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging eDiscovery in Litigation by StoredIQ July 2008 - (Free Research) eDiscovery has become a major factor in the outcomes of most civil litigation cases. This paper examines the challenges organizations face in storing and retrieving data effectively, as well as new generation technology that can help them do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Automate Testing without Aggravating Testers by Hewlett-Packard Company April 2008 - (Free Research) You’ve made the decision to automate software testing. Now it’s up to you to make sure it’s done right. That means you’ve got to get your team to accept it. To embrace it. To excel at it. To integrate it into their normal routine. Read how here. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defect Tracker by Extraview Corporation ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Storage Bin 2.0: Winds of Change Push Storage into a New Era by Storage Magazine September 2008 - (Free Research) Goodbye transactional computing; today, the file is the next big thing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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