CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America Inc.
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.

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Customer Relationship Management (CRM) | Customer Service (General) | Customer Experience Management (CEM) | Sales Management | Business Process Management (BPM) | Marketing Management | Manufacturing Solutions (Integrated) | Customer Information Management/ Customer Databases | Unified Communications / Voice & Data Convergence | Mobile Device Management

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M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Innovation in the UK Public Sector by IBM May 2008 - (Free Research) The public sector has some distinctive strengths or “innovation assets” and these assets provide opportunities for leaders to stimulate greater levels of sustainable innovation. (WHITE PAPER) GO TO WHITE PAPER

eGuide: How to Get Started with Data Deduplication by Data Domain November 2008 - (Free Research) In this guide, you’ll gain insight on the benefits of deduplication, as well as best practices to follow as you prepare to launch, or enhance, your data deduplication strategy. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Enterprises Marketing Management Technology Delivers a World Class Dealer Marketing Program to Maximize Brand Equity by Aprimo, Inc. November 2008 - (Free Research) Honda selected Aprimo solutions, which is a leader in Enterprise Marketing Management (EMM) technology as it helps to enhance marketing efficiency and effectiveness at a wider level, maximizes marketing returns and hence shareholder value. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor October 2008 - (Free Research) Nationwide Building Society, a leading financial institution, has seen a dramatic increase in phishing attacks. By using MarkMonitor’s AntiPhishing solutions, they’ve been able to quickly shut down phishing sites, saving thousands of pounds per month. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optimizing ETL for demanding data environments by Syncsort October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business on the Move by Sage (UK) Limited September 2008 - (Free Research) A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations by Sage (UK) Limited August 2008 - (Free Research) This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management Sales Enablement: User Acceptance Means More Sales by Sage (UK) Limited August 2008 - (Free Research) This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management - Sage CRM SalesLogix Data Synchronisation Technology for Mobile CRM Users by Sage (UK) Limited August 2008 - (Free Research) This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision by Sage (UK) Limited August 2008 - (Free Research) This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Joined up Thinking: Integrating Information across the Enterprise by Sage (UK) Limited September 2008 - (Free Research) The following paper begins by examining the strategic drivers that are forcing companies to reconsider how they manage their activities and the implications this has for the design of their information systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Facilities Management Provider Turns to Stibo STEP for Its Product Catalog Needs by Stibo Catalog, Inc. October 2007 - (Free Research) Seton needed a more efficient way to maintain the number, frequency and variation of product catalogs being produced. Seton selected Stibo’s STEP solution because it is the most advanced multi-channel publishing solution on the market, and supports delivery of web content & printed promotions, ranging from flyers to brochures and catalogs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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