CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America Inc.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.

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Customer Relationship Management (CRM) | Media & Digital Asset Management | Document Management | Business Process Management (BPM) | Enterprise Content Management (ECM) | Business Intelligence Solutions | Document and Digital Imaging | Customer Service (General) | Marketing Management | Customer Experience Management (CEM)

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M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Innovation in the UK Public Sector by IBM May 2008 - (Free Research) The public sector has some distinctive strengths or “innovation assets” and these assets provide opportunities for leaders to stimulate greater levels of sustainable innovation. (WHITE PAPER) GO TO WHITE PAPER

Enterprises Marketing Management Technology Delivers a World Class Dealer Marketing Program to Maximize Brand Equity by Aprimo, Inc. November 2008 - (Free Research) Honda selected Aprimo solutions, which is a leader in Enterprise Marketing Management (EMM) technology as it helps to enhance marketing efficiency and effectiveness at a wider level, maximizes marketing returns and hence shareholder value. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eGuide: How to Get Started with Data Deduplication by Data Domain November 2008 - (Free Research) In this guide, you’ll gain insight on the benefits of deduplication, as well as best practices to follow as you prepare to launch, or enhance, your data deduplication strategy. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor October 2008 - (Free Research) Nationwide Building Society, a leading financial institution, has seen a dramatic increase in phishing attacks. By using MarkMonitor’s AntiPhishing solutions, they’ve been able to quickly shut down phishing sites, saving thousands of pounds per month. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Removing Internet Anonymity Barriers with IP Intelligence by Digital Element January 2008 - (Free Research) NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing ETL for demanding data environments by Syncsort October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Regulatory Compliance: How Digital Data Protection Helps. by Iron Mountain Digital September 2008 - (Free Research) This white paper presents vital information about the regulatory requirements that enterprises must satisfy and how digital data protection helps enterprises to satisfy these requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Paperless Office-Turning the Page on Paper Use by SpringCM August 2008 - (Free Research) This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Digital Image Storage: An Online Storage Optimization Brief by Ocarina Networks June 2008 - (Free Research) This solution brief describes the Ocarina Solution, how it fits in to existing storage infrastructures, and provides an overview in to how Ocarina is able to optimize images for storage without giving up any image quality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Digital Asset Solutions for the Media and Entertainment Industry by Akamai Technologies (E-mail this company) If you provide anytime-anywhere online media, you have to overcome irregular traffic, large file sizes, and unpredictable Internet conditions to deliver your media assets quickly and effectively. Akamai Digital Asset Solutions help companies such as CBS, Viacom, Sony Computer Entertainment, and Starz Entertainment Group overcome these challenges.  (SERVICE) GO TO DETAILED REPORT

NetAcuity IP Intelligence Technology by Digital Element NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Business Process Automation in Healthcare by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) Solutions are available from Microsoft and partners to accelerate the development of standards-based, integrated healthcare solutions for both providers and insurance plans. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lights, Camera, Storage! by Storage Magazine September 2008 - (Free Research) Higher TV and movie resolution standards are radically pushing up storage requirements for producing and saving digital media. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Battery Life Performance Benchmarks for the Digital Office by Intel Corporation November 2008 - (Free Research) Keep your workforce productive in the field with unique energy-saving components designed to give you the longest battery life. Give your workforce new capabilities for success when they're on the move. (WHITE PAPER) GO TO WHITE PAPER

Digital Archiving solutions tour by Iron Mountain Digital August 2008 - (Free Research) Managing electronic records can be a painstaking task, but it is essential in organizations today. Learn how to simplify this task, as comedian John Cleese outlines the features and benefits of an efficient new electronic management solution. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The Rise of Storage-as-a-Service by Iron Mountain Digital September 2008 - (Free Research) This paper discusses the Storage-as-a-Service concept spearheaded by Iron Mountain Digital. It supports online data protection and recovery, digital records management, and information destruction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Acquire, Analyze, and Present Data with LabVIEW by National Instruments NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Editorial: Welcome to Archiving Hell by Storage Magazine September 2008 - (Free Research) So you have an email archiving system in place and the archived missives and related attachments are safely tucked away on a content-addressed storage (CAS) or similarly secure storage system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Digital Prototyping: Avoiding the Product Development Crunch by PTC Small/Med Product Development May 2008 - (Free Research) Findings from this research not only reinforce those findings across the conceptual, detailed design and testing phases of product development, but also that while most products still require some physical prototypes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LA Water System Goes Digital by Autodesk November 2008 - (Free Research) Learn how the Los Angeles Department of Water and Power, the United States' largest municipal utility, uses Autodesk software solutions to complete work faster, reduce data errors, and accept and deliver city data in its native format. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Chrysler Financial Turns to Castelle FaxPress for Centralized Fax Solution by Castelle August 2008 - (Free Research) Chrysler Financial needed a fax solution that could handle the requirements of each site location, while providing a complete solution that could integrate across the organization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Document Imaging: A Guide to Picture Perfect Implementation by Info-Tech Research September 2004 - (Paid) Document imaging technology has matured to the point where it is relatively painless to implement. Explore how document-imaging systems work, and how they can be scaled to meet the needs of your particular environment. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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