InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation. Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical more... >> Discover more offerings from Extraview Corporation.
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Process Automation | Business Process Management (BPM) | Change and Configuration Management | Data Center Management | Business Intelligence Solutions | Network Management | Availability, Performance and Problem Management | Disk-based Backup & Storage/ RAID | Workflow Automation

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Podcast- Getting started with IT Process automation by BMC Software, Inc September 2008 - (Free Research) In this podcast, expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

IT Automation: Moving IT from Panic Mode to Managed Mode by Kaseya April 2008 - (Free Research) IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Elavon Achieves Greater Business Agility with CA Data Center Automation by CA October 2008 - (Free Research) Learn about a real-life example of how an automation architecture design that consolidates redundant, underperforming assets enabled one organization to meet the demands of an aggressive growth strategy while delivering high levels of service quality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting started with IT Process automation by CA September 2008 - (Free Research) In this webcast expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Getting started with IT Process automation by CA September 2008 - (Free Research) In this webcast expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Shortcut Guide to Virtualization and Service Automation by Hewlett-Packard Company October 2008 - (Free Research) This guide contains elements of automation from the perspective of IT automation frameworks, specifically focusing on those framed by the IT Information Library (ITIL) version 3. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Service Level Management: On the Level by Nimsoft, Inc. August 2008 - (Free Research) This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc. September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bringing Automation to the Data Center by CA October 2008 - (Free Research) A number of factors have emerged that clearly demonstrate the requirement for a more holistic approach to data center management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Service Delivery: From Basic Automation through to Managed Services by N-able Technologies September 2008 - (Free Research) This paper examines the changing IT services market and why IT service providers need to improve the way they do business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft SharePoint and the Long Tail of Computing by Vorsite Corporation October 2008 - (Free Research) Read this white paper and learn to leverage your investments in advanced content management systems and meet your enterprise content management objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Moving from batch to modern process approaches (SOA, workload automation) by CA February 2008 - (Free Research) By leveraging Service-Oriented Architecture (SOA), enterprises can evolve batch workloads from standalone data center operations to components that are intrinsic to composite, Service- Oriented Business Applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Optimizing IT Operations and Enabling Comprehensive Compliance by CA August 2008 - (Free Research) The combined enterprise goal of simplifying the daily operations of today’s data centers and ensuring comprehensive compliance with regulations plays a huge part in running a cost-effective and risk-free business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara® FootPrints 8: Service Management that Serves the Business by Numara Software March 2008 - (Free Research) The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Automating and Optimizing Service Desk Performance by Kaseya April 2008 - (Free Research) The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation and Virtualization by CA November 2008 - (Free Research) This webcast will provide insight on how to Gain Confidence and Control with Service Management and how IT can provide greater business value. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Emerging IT Shift towards Business Service Automation by Hewlett-Packard Company May 2008 - (Free Research) This IDC white paper highlights the benefits of IT business service automation (BSA) and how it’s driving business initiatives such as compliance management, lower operation costs and higher business service availability. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Redefining the Performance Management Process by Netuitive, Inc. October 2008 - (Free Research) The key to addressing the entire performance management challenge is to start with the fundamentals – the way baselines and thresholds are handled. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netuitive SI: Automated Performance Knowledge for Improved Systems Managementv by Netuitive, Inc. October 2008 - (Free Research) Netuitive SI is a performance analysis tool that improves productivity while preserving user investment in infrastructure management tools like BMC PATROL and NetIQ AppManager. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating Excel Reports: Five Java-based Approaches by Actuate December 2007 - (Free Research) This white paper details five java-based approaches for automating excel reports - each with its own set of advantages and disadvantages. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Key to IT Business Alignment Is In Operations: Best Practice Series by CA August 2008 - (Free Research) The ability to measure the results of a process and identify weak points is a measure of success with IT. Learn how to recognize and track problems appearing in production to their real root cause so that real process improvement can take place. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sucessful Enterprise Architecture - Aligning Business and IT by Metastorm February 2008 - (Free Research) This white paper discusses the importance of business and IT objectives for an enterprise architecture initiative. Discover the benefits of enterprise architecture and explore a step-by-step guide for implementing this infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Changing Face of Network Management by CA April 2008 - (Free Research) Automated network change and configuration management tools provide numerous benefits. Independent NCCM tools, however, are not enough on their own. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Essential Ingredients for Effective Event Correlation and Root Cause Analysis by CA March 2008 - (Free Research) This whitepaper discusses the five essential ingredients needed for effective event correlation and root cause analysis. These key ingredients are at the heart of delivering high service availability to support every kind of business (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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