BIG-IP Local Traffic Manager by F5 Networks. The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, more... >> Discover more offerings from F5 Networks.
		IP Phone 7900 by Cisco Systems, Inc.. The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an more... >> Discover more offerings from Cisco Systems, Inc..
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

Topics Related to Your Search

Customer Relationship Management (CRM) | Unified Communications / Voice & Data Convergence | Service Oriented Architecture (SOA) | Teleconferencing | Telephony/ CTI/ VOIP | Call Center Management | Web Services | Enterprise Resource Planning (ERP) | Web, Video and Audio Conferencing

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Buyers Guide to Small Business Phone Systems by Cisco Systems, Inc. October 2008 - (Free Research) Small business telephone systems are available in a variety of configurations, offering an ever-growing range of features and benefits. This paper serves as a quide to getting the best phone system for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks September 2008 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Reinventing the Telephone by AT&T Corp September 2008 - (Free Research) According to this article, VoIP will probably join the elite roster of true breakthroughs, along with personal computers, electronic mail and, more recently, wireless communication. (WHITE PAPER) GO TO WHITE PAPER

The Spirit of Innovation by AT&T Corp October 2008 - (Free Research) Read what 100 IT and business leaders said about innoviation and IT's role in stimulating creativity in this AT&T-sponsored survey by IDG Research Group. (WHITE PAPER) GO TO WHITE PAPER

Email Management in Today's Regulatory Environment - Reasons and ROI Benefits by Kroll Ontrack August 2008 - (Free Research) Email has become the lifeblood of business, more than any other means of communication and any business tool, companies rely on electronic messages for running virtually every aspect of their enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Putting the Caller First: Interactive Voice Response (IVR) & Voice User Interface (VUI) Design That Enhances Customer Experience by Angel.com October 2008 - (Free Research) Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leverage the Benefits of a Shared Authentication Network by VeriSign, Inc July 2008 - (Free Research) Read this whitepaper to learn about a shared two-factor authentication network, and why it is an essential requirement for continued customer participation in online interactions and commerce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing—in the lead management process. It takes a look at best practices for nurturing leads in today’s competitive business environment, and offers advice for implementing a lead-nurturing program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datanomic Data Migration and System Integration by Datanomic Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

How Should an Enterprise Move towards Unified Communications? by Avaya Inc. July 2008 - (Free Research) Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nextel Direct Connect Fact Sheet by Sprint April 2008 - (Free Research) Nextel Direct Connect gives your business the productivity and flexibility it needs to ensure that everything happens when it should - now. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Technology that Delivers more Business at Less Cost by Realtime Solutions Group Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

RADVISION - The Core of Video Enabled Unified Communications by RADVISION August 2008 - (Free Research) With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Ledger - General Ledger & Financial Reporting for .Net2.0 by SLINGSHOT The eCity Ledger application speeds the process of preparing and presenting accurate financial information.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Plan - Continuous Supply Chain Planning for .Net2.0 by SLINGSHOT eCity Plan provides you with an accurate picture of your current supply versus demand position, allowing continual assessment of production status.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Siemens Mobile UC – Where UC Meets Enterprise Mobility by Siemens Enterprise Communications October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workers Compensation Management System (WCMS) by Fiserv Insurance Solutions Fiserv provides this totally integrated iSeries solution that allows users to track all information associated with policies, claims and customers in a seamless environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

AC Vs. DC Power Distribution for Data Centers by APC August 2008 - (Free Research) In this paper, the characteristics, features, and limitation of AC and DC distribution are explained. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dialogue by Exstream Software Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dialogue Live by Exstream Software Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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