Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		BIG-IP Web Application Security Manager by F5 Networks. The BIG-IP Application Security Manager delivers the industry’s foremost comprehensive application delivery security solution with the option to deliver both application delivery more... >> Discover more offerings from F5 Networks.
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

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Network Security | Managed Care (HMO/ PPO) | Customer Service (General) | Customer Experience Management (CEM) | Customer Interaction Management | Medical Billing | Business Support | Insurance (Integrated) | Security Policies | Integrated E-Commerce Solutions

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Fiserv Advanced Billing -- Java-Based Insurance Billing by Fiserv Insurance Solutions Fiserv Advanced Billing allows you to define parameters so the system meets your needs, Set payment plans by account types, Personal / Commercial, states, and maximum policy term.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

PRO The Specialty System -- P&C Insurance Solutions Processing by Fiserv Insurance Solutions Our longevity demonstrates that we have the right design, the right philosophy and the right system to remain a leading provider of software solutions for years to come.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Dynamic Site Solution for the Retail Industry by Akamai Technologies (E-mail this company) Providing a personalized user experience that encourages consumers to browse and buy requires richer content and applications that are assembled dynamically. Akamai's Dynamic Site Accelerator enables these interactive Web sites by providing performance that is up to five times faster than a Web site's original infrastructure.  (SERVICE) GO TO DETAILED REPORT

Building Triple-Play Services by Alcatel-Lucent November 2008 - (Free Research) This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering high quality services that can be efficiently and consistently managed. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

FACTS® MANAGED CARE SUITE™ by FACTS Services, Inc. April 2008 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netmotion Mobility Case Study: Visiting Nurse Service of New York – Enabling Data Access at the Point of Care by NetMotion Wireless June 2008 - (Free Research) Using Mobility XE, VNSNY’s clinicians are now able to focus more of their attention on their patients and not on the technologies they use. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

StatCom's Patient Flow Logistics and Tracking Software by StatCom StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Face-Off Home users: a public health problem? by Information Security Magazine September 2008 - (Free Research) Point To the average home user, security is an intractable problem. Microsoft has made great strides improving the security of its operating system out of the box. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ID3 -- A Complete Insurance Administration Solution by Fiserv Insurance Solutions ID3 is a complete life, health and annuity policy administration system fully integrated to support every step of the insurance value chain in a straight through processing environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Dynamic Site Solution for the Retail Industry by Akamai Technologies Akamai solutions, retailers can increase conversion rates by improving Web site performance and availability, ensuring customers stay on your site to conclude their purchases while staying away from your competition.  (SERVICE) GO TO DETAILED REPORT

Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless’ Award-winning Mobile VPN Software, Mobility XE by NetMotion Wireless June 2008 - (Free Research) Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Take the Fast Track to Easy CRM and ERP Integration by Cast Iron Systems September 2008 - (Free Research) Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

BIG-IP Link Controller - WAN Link Traffic Management by F5 Networks The BIG-IP Link Controller seamlessly monitors availability and performance of multiple WAN ISP connections to intelligently manage bi-directional traffic flows to a site, providing fault tolerant and optimized Internet access. The BIG-IP Link Controller delivers improved link performance and high availability capabilities.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

FACTS® WDS™ by FACTS Services, Inc. April 2008 - (Free Research) FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters. It provides automatic routing of claims entered in the FACTS® CLAIMS & ENCOUNTERS™ system via FACTS® EDI™, OPTIFACTS™, or FACTS® PRE-PROCESSING™. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® PPO™ by FACTS Services, Inc. April 2008 - (Free Research) FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® Web™ by FACTS Services, Inc. April 2008 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider’s web browsers through the Internet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS Defined Contribution System (FACTS DCS) - Advanced Technologies for Expert Health Claims Management by FACTS Services, Inc. April 2008 - (Free Research) FACTS DCS is a technology solution that delivers consumer directed health plan administration seamlessly within your health claims processing operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profile: Secure Care Products by Exact Software October 2008 - (Free Research) Learn how Exact MAX ERP, Exact Synergy and Exact e-Mobile provide Secure Care Products with a fully integrated system allowing departments from administrative to sales to link into the sales cycle. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Go Green and Increase Profitability with Virtual Contact Centers by Avaya Inc. June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Home Agents by Avaya Inc. June 2008 - (Free Research) Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workforce Management Patient Care & Enhanced Financial Performance by Infor March 2008 - (Free Research) Learn how comprehensive workforce management processes can transform common challenges of healthcare enterprise into opportunities. Discover how to improve the quality of patient care, meet regulatory compliances and reduce costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Faxing and HIPAA: Security and Privacy in the Health Care Industry by Castelle February 2008 - (Free Research) The Health Insurance Portability and Accountability Act (HIPAA) prescribes new health care industry rules and recommendations for the handling and transmission of patient health information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Interview: Bill Jiminez, Systems Architect at the University of the Pacific by Information Security Magazine September 2008 - (Free Research) Read this interview to learn more about Bill Jiminez, systems architect at the University of the Pacific, and how he has to balance security with the desire of faculty and students for openness. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

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