Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		10 Ways to Improve B2B Email Deliverability and Effectiveness by Vtrenz, Inc. Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased more... >> Discover more offerings from Vtrenz, Inc.

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Customer Relationship Management (CRM) | Customer Service (General) | Customer Experience Management (CEM) | Sales Management | Business Process Management (BPM) | Marketing Management | Manufacturing Solutions (Integrated) | Customer Information Management/ Customer Databases | Unified Communications / Voice & Data Convergence | Business Intelligence Solutions

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Enterprises Marketing Management Technology Delivers a World Class Dealer Marketing Program to Maximize Brand Equity by Aprimo, Inc. November 2008 - (Free Research) Honda selected Aprimo solutions, which is a leader in Enterprise Marketing Management (EMM) technology as it helps to enhance marketing efficiency and effectiveness at a wider level, maximizes marketing returns and hence shareholder value. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Innovation in the UK Public Sector by IBM May 2008 - (Free Research) The public sector has some distinctive strengths or “innovation assets” and these assets provide opportunities for leaders to stimulate greater levels of sustainable innovation. (WHITE PAPER) GO TO WHITE PAPER

Optimizing ETL for demanding data environments by Syncsort October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eGuide: How to Get Started with Data Deduplication by Data Domain November 2008 - (Free Research) In this guide, you’ll gain insight on the benefits of deduplication, as well as best practices to follow as you prepare to launch, or enhance, your data deduplication strategy. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor October 2008 - (Free Research) Nationwide Building Society, a leading financial institution, has seen a dramatic increase in phishing attacks. By using MarkMonitor’s AntiPhishing solutions, they’ve been able to quickly shut down phishing sites, saving thousands of pounds per month. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Joined up Thinking: Integrating Information across the Enterprise by Sage (UK) Limited September 2008 - (Free Research) The following paper begins by examining the strategic drivers that are forcing companies to reconsider how they manage their activities and the implications this has for the design of their information systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management Sales Enablement: User Acceptance Means More Sales by Sage (UK) Limited August 2008 - (Free Research) This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc. February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Facilities Management Provider Turns to Stibo STEP for Its Product Catalog Needs by Stibo Catalog, Inc. October 2007 - (Free Research) Seton needed a more efficient way to maintain the number, frequency and variation of product catalogs being produced. Seton selected Stibo’s STEP solution because it is the most advanced multi-channel publishing solution on the market, and supports delivery of web content & printed promotions, ranging from flyers to brochures and catalogs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations by Sage (UK) Limited August 2008 - (Free Research) This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management - Sage CRM SalesLogix Data Synchronisation Technology for Mobile CRM Users by Sage (UK) Limited August 2008 - (Free Research) This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision by Sage (UK) Limited August 2008 - (Free Research) This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business on the Move by Sage (UK) Limited September 2008 - (Free Research) A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Productivity with Maintenance Management Software, A Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Purchasing a CMMS and The Long Term Benefits of Training by Thinkage Ltd. March 2008 - (Free Research) Companies that purchase training along with their CMMS package are better informed, prepared and confident in their abilities to work with their new system and they have a much greater chance of a successful implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Maintenance at Holy Cross College by Thinkage Ltd. March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improving Facilities Maintenance Management, a Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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