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Customer Service (General)
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Customer Relationship Management (CRM)
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Billing and Invoicing
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Unified Communications / Voice & Data Convergence
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Telecommunications (Integrated)
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Network Management
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Availability, Performance and Problem Management
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Network and Service Management
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Enhanced Services
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Cellular and Mobile Management
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Billing System Perspective: Convergence in Telecommunication by Comarch
June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today’s service providers needs.
Telecom Expense Management Solutions by AnchorPoint.
August 2008 - (Free Research) Few enterprises have a detailed understanding of how much they are spending on telecom equipment and services. Learn how AnchorPoint offers a fully integrated applications software suite to manage current and planned communications environments.
Shenzhen Telecom by Pitney Bowes Group 1 Software
July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Dialogue by Exstream Software.
Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.
CMiC Enterprise - ERP For Construction and Engineering by CMiC.
CMiC Enterprise’s exceptional integration capability provides a robust end-to-end platform that delivers additional flexibility, giving your construction or engineering company multi-channel access across your organization.
Parting Shot by CIO Decisions
September 2008 - (Free Research) To quote Howard Beale (played by the actor Peter Finch) in the 1976 movie Network, "I'm as mad as hell and I'm not going to take this anymore!" What am I mad about? Invoices from telecommunications providers (voice, data, cellular).
Making Large UPS Systems More Efficient by APC
August 2008 - (Free Research) This white paper discusses the common errors and misunderstandings in evaluating Uninterruptible Power Supply efficiency. UPS efficiency curves are explained, compared, and their cost implications quantified.
Case Study - How One Law Firm Reaped the Benefits of Online Backup by i365, A Seagate Company
March 2008 - (Free Research) Organizations are now beginning to realize that solely using tape-based backup is not cutting it anymore. Read this case study to learn how one law firm ended their tape challenges and switched to online backup to significantly improve their operat…
TrenStarAM Asset Visibility, Management and Tracking by TrenStar
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TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.
Akamai Dynamic Site Solution for the Retail Industry by Akamai Technologies
(E-mail this company )
Providing a personalized user experience that encourages consumers to browse and buy requires richer content and applications that are assembled dynamically. Akamai's Dynamic Site Accelerator enables these interactive Web sites by providing performance that is up to five times faster than a Web site's original infrastructure.
Quest MessageStats™ by Quest Software, Inc
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
The Ins and Outs of Xen - Webcast by Citrix
August 2008 - (Free Research) This whitepaper explores Xen as a technology and as a product. It provides background about Xen and its architecture. Options for managing the virtualized infrastructure are also discussed.
Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc.
August 2008 - (Free Research) Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically.
Visiprise Process Planning Solution by Visiprise
Visiprise Computer-Aided Process Planning (Visiprise CAPP), part of the Visiprise Process Planning solution, defines the manufacturing or assembly plan for the machining or fabrication of parts, sub-assemblies, final assemblies, and tooling, as well as the definition of the quality assurance process.
Optimizing ETL for demanding data environments by SyncSort
October 2008 - (Free Research) View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data environments as well as when and how ETL can effectively support near-real-time requirements.
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