Business Process Management (BPM) | Business Intelligence Solutions | Enterprise Performance Management/ Balanced Scorecard | Business Planning | Virtualization | Customer Relationship Management (CRM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Storage Management | Enterprise Resource Planning (ERP) | Operational BI

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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Volume 4: Disaster Recovery and Unified Communications by CIO Decisions December 2008 - (Free Research) This eguide explains how Midmarket companies are embracing server virtualization and updating their disaster recovery strategies to ensure they minimize risk-affordably. (EZINE) VIEW ABSTRACT | GO TO

Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities by Information Builders June 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How the Fastest Growing Companies Use Business Intelligence by Information Builders June 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Road to BI Success by SAP America, Inc. March 2010 - (Free Research) There is growing evidence that more pervasive BI and analytics have a direct impact on competitiveness. Better decision making is more important when resources become restricted during a recession, so BI and analytics projects will still appeal to management. Read this active Q&A session on building a successful enterprise BI strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Lessons in virtualization: Integrating data protection software by Dell and VMware March 2010 - (Free Research) SMBs using virtualization often face additional challenges in managing and protecting their data.  This instructor-led mediacast addresses the importance of data protection and the best ways to integrate this type of software into your virtualization initiatives. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Lessons in virtualization: Integrating data protection software by Dell and VMware March 2010 - (Free Research) SMBs using virtualization often face additional challenges in managing and protecting their data.  This instructor-led mediacast addresses the importance of data protection and the best ways to integrate this type of software into your virtualization initiatives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Replication options for virtualized environments by Quantum Corporation August 2009 - (Free Research) W. Curtis Preston, executive editor of the Storage Media Group and independent backup expert, discusses the options currently available for performing replication as part of a backup strategy for virtual machines, benefits and drawbacks of using replication in a virtualized environment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Operational Excellence: The New Lever of Profitability and Competitive Advantage by SAP America, Inc. January 2009 - (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge October 2006 - (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (EZINE) VIEW ABSTRACT | GO TO

The Prologic Report: Technology in Fashion by Oracle Corporation February 2010 - (Free Research) This report focuses on the challenges and issues faced by the UK fashion sector whilst providing a crucial insight into strategies for surviving and prospering in the current economic climate. It also examines investment priorities for IT budgets, and satisfaction with current systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Assembling the Jigsaw - Realising the Value of Data by Sage (UK) Limited March 2010 - (Free Research) The ability to manage data is becoming increasingly key to a company's ability to compete effectively in today's ever more competitive business environment. The following paper outlines some of these drivers and examines the strategic role enhanced data management can play. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: UK’s Largest Airline and The Enterprise Integration Triangle by Progress Software January 2010 - (Free Research) The Enterprise Integration Triangle – How the World's Favorite Airline Has Mastered the Code! (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices in Creating a Strategic Finance Function by SAP America, Inc. January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Jaspersoft and eBuilder Create Leading Edge Strategic Management Tool by JasperSoft March 2010 - (Free Research) eBuilder, a provider of Cloud Supply-Chain Management Processes, needed a web-based BI solution to enable clients to swiftly analyze information and make critical business decisions. Jaspersoft’s BI Suite enabled eBuilder to provide visually impactful, easy-to-use strategic measurement and monitoring capabilities for the business B2B supply chain. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Misguided, Opportunistic, or Strategic - Where Do You Stand on the Sustainability Ranking? by SAP America, Inc. March 2010 - (Free Research) Across SAP's global customer base, there is a continuum of sustainability approaches – spanning from misguided to opportunistic and strategic. Find out where you rank in this special report from SAP. (Full article) (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Expert Guide to Hyper-V R2 Enhancements by Dell, Inc. February 2010 - (Free Research) This expert E-Guide, brought to you by SearchVirtualDataCentre.co.uk and Dell, explores several improvements to Hyper-V offered by Windows Server 2008 R2. Discover the significant storage enhancements provided by Hyper-V R2 and explore the live migration features and low costs associated with this new version of Hyper-V. (EGUIDE) VIEW ABSTRACT | GO TO

Strategic and Technical Considerations for Accurate Forecasting and Sales Planning by Red Hat January 2010 - (Free Research) Read this case study to learn how IBM Global Business Services leveraged its electronics and automotive industry expertise to design, deploy and manage a solution based on SAP Business Suite for Alpine Electronics USA. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent November 2009 - (Free Research) Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Managers Struggle to Make the Right Service Desk Choice! by Numara Software December 2009 - (Free Research) Dynamic Markets Research Demonstrates that Nearly All IT Managers' Service Desk Solutions are Creating Cost Headaches Beyond the Basic Purchase Price. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Lean Business Intelligence - How and Why Organizations Are Moving to Self-Service BI by SAP America, Inc. February 2010 - (Free Research) This paper presents the findings of a Forrester Consulting evaluation of over 30 interviews with professionals across multiple industries across the world and presents how SAP® BusinessObjects™ offers a comprehensive solution that will help in solving the majority of issues in providing self-service BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Your Strategic Partner in Demand Driven Manufacturing: Atos Origin Manufacturing Consultancy for MES and CPG by Atos Origin January 2010 - (Free Research) In this paper you will learn how Atos Origin can help your organization to integrate your entire manufacturing operation to help you get ahead in the demand driven manufacturing game. Read on to learn more about partnering with Atos Origin to increase your competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization in SAP Environments by Arrow ECS HP Group and Intel September 2009 - (Free Research) In this expert podcast, Christopher Carter discusses why virtualization is important to SAP customers, digs into strategic issues related to virtualization in SAP environments, and explains which virtualization solutions are the least expensive and quickest to deploy. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge by SAP America, Inc. December 2007 - (Free Research) This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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